Conway Healthcare And Rehabilitation Center
2603 Dave Ward Drive, Conway, AR, 72034
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Southern Administrative Services
- Certified beds
- 105 · avg 68 residents/day
- Total nursing staff turnover
- 58.4% — higher than most Arkansas nursing homesArkansas avg: 49.7% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 78.6% — higher than most Arkansas nursing homesArkansas avg: 45.5% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Arkansas averageArkansas avg: 0.3 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $25,483 total
Medicare certification
- CMS Certification Number
- 045245
- Certified beds
- 105 beds · avg 68 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- Yes
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Faulkner Snf Operations Llc
- Chain affiliation
- Southern Administrative Services
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Southern Administrative Services chain — 35 facilities. Chain-wide average overall rating 3.7 / 5.
Disclosed owners (7 on record)
- Melissa j Poore
W-2 Managing Employee · since 2022
- Alexark1 Llc
General Partnership Interest · 100% · since 2022
- Jej Assets lpHolding
5% or Greater Indirect Ownership Interest · 100% · since 2022
- Jej Management, Llc
General Partnership Interest · 100% · since 2022
- Sharlot Ponthie
5% or Greater Indirect Ownership Interest · 50% · since 2022
- 4p2t1 Ops Holding lpHolding
5% or Greater Direct Ownership Interest · 100% · since 2019
+ 1 additional owner on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 23)
- D0627·Aug 21, 2025Complaint
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
- E0880·Aug 21, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0761·Aug 21, 2025
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D0760·Aug 21, 2025
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
- D0759·Aug 21, 2025
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
- E0684·Aug 21, 2025
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- E0584·Oct 31, 2024Complaint
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D0657·May 6, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Federal penalties
By year
- 20241 fine · $25K
Most recent events
- May 6, 2024Fine · $25K
Fire-safety citations
5 Life-Safety-Code citations on file. Most recent: Aug 21, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Conway Healthcare And Rehabilitation Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.