Encore Healthcare And Rehabi Of Malvern
1820 West Moline Street, Malvern, AR, 72104
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Southern Administrative Services
- Certified beds
- 108 · avg 88 residents/day
- Total nursing staff turnover
- 44.6% — lower than most Arkansas nursing homesArkansas avg: 49.7% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 37.5% — lower than most Arkansas nursing homesArkansas avg: 45.5% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Arkansas averageArkansas avg: 0.3 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 045393
- Certified beds
- 108 beds · avg 88 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Malvern Health And Rehab, Llc
- Chain affiliation
- Southern Administrative Services
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Southern Administrative Services chain — 35 facilities. Chain-wide average overall rating 3.7 / 5.
Disclosed owners (7 on record)
- Hope d Bates
W-2 Managing Employee · 100% · since 2022
- John f Ponthie
5% or Greater Indirect Ownership Interest · 50% · since 2022
- Alexark1 Llc
Operational/managerial Control · 100% · since 2022
- Jej Assets lpHolding
5% or Greater Indirect Ownership Interest · 100% · since 2022
- Jej Management, Llc
Operational/managerial Control · 100% · since 2022
- Sharlot Ponthie
5% or Greater Indirect Ownership Interest · 50% · since 2022
+ 1 additional owner on the federal record.
Recent change of ownership
August 2022 (3 years ago) · acquired from Encore Healthcare And Rehabilitation
Transaction type: Change of Ownership
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures + Change of Ownership, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 24)
- D0684·Nov 18, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- E0609·Nov 18, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- E0684·Mar 7, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0657·Mar 7, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- E0600·Mar 7, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F0812·Nov 21, 2024
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E0803·Nov 21, 2024
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- D0761·Nov 21, 2024
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Fire-safety citations
2 Life-Safety-Code citations on file. Most recent: Nov 9, 2023. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Encore Healthcare And Rehabi Of Malverninto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.