Royal Palms Post Acute
630 W. Broadway, Glendale, CA, 91204
Get the complete federal record on this facility — full background report, $249.
Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Serrano Group
- Certified beds
- 140 · avg 129 residents/day
- Total nursing staff turnover
- 24.3% — lower than most California nursing homesCalifornia avg: 37.4% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 21.4% — lower than most California nursing homesCalifornia avg: 39.4% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the California averageCalifornia avg: 0.4 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $79,980 total
- Payment denials
- 2 denials
Medicare certification
- CMS Certification Number
- 055899
- Certified beds
- 140 beds · avg 129 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Royal Palms Post Acute Llc
- Chain affiliation
- Serrano Group
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Serrano Group chain — 11 facilities. Chain-wide average overall rating 2.5 / 5.
Disclosed owners (16 on record)
- Benjamin Landa
5% or Greater Indirect Ownership Interest · 18% · since 2016
- Bin Mendel Llc
5% or Greater Indirect Ownership Interest · 18% · since 2016
- bl Cali Partners Llc
5% or Greater Indirect Ownership Interest · 18% · since 2016
- Dov e Jacobs
5% or Greater Indirect Ownership Interest · 40% · since 2016
- Howard Fensterman
5% or Greater Indirect Ownership Interest · 18% · since 2016
- Jordan Fensterman
5% or Greater Indirect Ownership Interest · 3% · since 2016
+ 10 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 96)
- D0684·Apr 30, 2026Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- E0725·Apr 9, 2026Complaint
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- D0580·Apr 9, 2026Complaint
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- D0919·Apr 9, 2026
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
- D0881·Apr 9, 2026
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
- E0880·Apr 9, 2026
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0842·Apr 9, 2026
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F0814·Apr 9, 2026
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Federal penalties
By year
- 20242 fines · $80K · 2 payment denials
Most recent events
- Apr 17, 2024Payment denial · 15 days · starting May 16, 2024
- Apr 17, 2024Fine · $46K
- Jan 4, 2024Payment denial · 17 days · starting Mar 23, 2024
- Jan 4, 2024Fine · $34K
Largest single fine on record: $46K.
Fire-safety citations
14 Life-Safety-Code citations on file. Most recent: Apr 9, 2026. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Royal Palms Post Acuteinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.