Glendora Grand, Inc
805 W. Arrow Hwy., Glendora, CA, 91740
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Rollins-Nelson Healthcare Management
- Certified beds
- 342 · avg 304 residents/day
- Total nursing staff turnover
- 24.9% — lower than most California nursing homesCalifornia avg: 37.4% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 20% — lower than most California nursing homesCalifornia avg: 39.4% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the California averageCalifornia avg: 0.4 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 5 fines · $168,190 total
- Payment denials
- 1 denial
Medicare certification
- CMS Certification Number
- 056079
- Certified beds
- 342 beds · avg 304 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Glendora Grand, Inc.
- Chain affiliation
- Rollins-nelson Healthcare Management
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Rollins-nelson Healthcare Management chain — 10 facilities. Chain-wide average overall rating 2.2 / 5.
Disclosed owners (7 on record)
- Karen Pagela-zambrano
Operational/managerial Control · since 2022
- Gladys Lazo
Operational/managerial Control · since 2015
- Lakshman Makandura
Operational/managerial Control · since 2010
- Glendora Grand Property, Llc
5% or Greater Mortgage Interest · 100% · since 2009
- Glendora Grand, Inc.
5% or Greater Direct Ownership Interest · 100% · since 2009
- Vicki p Rollins
Adp of The Snf · since 2009
+ 1 additional owner on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 97)
- E0842·Nov 26, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- E0688·Nov 26, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- D0627·Nov 26, 2025Complaint
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
- E0880·Aug 8, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0814·Aug 8, 2025
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
- E0761·Aug 8, 2025
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- E0755·Aug 8, 2025
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- E0695·Aug 8, 2025
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Federal penalties
By year
- 20253 fines · $78K
- 20242 fines · $90K · 1 payment denial
Most recent events
- Jun 26, 2025Fine · $15K
- Apr 10, 2025Fine · $33K
- Feb 26, 2025Fine · $30K
- Aug 2, 2024Fine · $45K
- Apr 26, 2024Payment denial · 37 days · starting May 25, 2024
- Apr 26, 2024Fine · $45K
Largest single fine on record: $45K.
Fire-safety citations
21 Life-Safety-Code citations on file. Most recent: Aug 8, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Glendora Grand, Incinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.