Pacific Palms Healthcare
1020 Termino Avenue, Long Beach, CA, 90804
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Charis Trust Dtd 12/22/16
- Certified beds
- 133 · avg 116 residents/day
- Total nursing staff turnover
- 32.6% — near the California averageCalifornia avg: 37.4% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 20% — lower than most California nursing homesCalifornia avg: 39.4% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the California averageCalifornia avg: 0.4 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $19,475 total
Medicare certification
- CMS Certification Number
- 056164
- Certified beds
- 133 beds · avg 116 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Pacific Palms Healthcare Llc
- Chain affiliation
- Charis Trust Dtd 12/22/16
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Charis Trust Dtd 12/22/16 chain — 6 facilities. Chain-wide average overall rating 3.3 / 5.
Disclosed owners (8 on record)
- Nestor Arconado Alegre
Adp of The Snf · since 2025
- Denise Steve
Corporate Officer · 100% · since 2022
- Chok p Wan
Operational/managerial Control · since 2020
- Evelyn Del Rosario
Managing Control - Governing Body · since 2019
- Charis tr Dtd 12/22/2016
Direct Ownership Interest · 4% · since 2016
- Brandie Kaneshiro
5% or Greater Direct Ownership Interest · 48% · since 2006
+ 2 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 67)
- D0842·Apr 8, 2026Complaint
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D0690·Apr 8, 2026Complaint
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D0755·Dec 30, 2025Complaint
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- E0887·Nov 21, 2025
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
- E0880·Nov 21, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0849·Nov 21, 2025
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
- D0847·Nov 21, 2025
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
- E0842·Nov 21, 2025
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal penalties
By year
- 20231 fine · $19K
Most recent events
- Oct 6, 2023Fine · $19K
Fire-safety citations
18 Life-Safety-Code citations on file. Most recent: Nov 21, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Pacific Palms Healthcareinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.