Pacific Villa, Inc
3501 Cedar Avenue, Long Beach, CA, 90807
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Individual · Chain: Rollins-Nelson Healthcare Management
- Certified beds
- 95 · avg 89 residents/day
- Total nursing staff turnover
- 37.3% — near the California averageCalifornia avg: 37.4% · National avg: 46.1% · per CMS Care Compare
- Administrators who left
- 0 departed — near the California averageCalifornia avg: 0.4 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 3 fines · $41,809 total
Medicare certification
- CMS Certification Number
- 056313
- Certified beds
- 95 beds · avg 89 residents/day
- Ownership type
- For profit - Individual
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Pacific Villa Inc
- Chain affiliation
- Rollins-nelson Healthcare Management
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Rollins-nelson Healthcare Management chain — 10 facilities. Chain-wide average overall rating 2.2 / 5.
Disclosed owners (2 on record)
- Vicki p Rollins
5% or Greater Direct Ownership Interest · 50% · since 2014
- William a Nelson
5% or Greater Direct Ownership Interest · since 2014
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 79)
- D0881·Feb 27, 2026
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
- F0880·Feb 27, 2026
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0842·Feb 27, 2026
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- E0812·Feb 27, 2026
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E0790·Feb 27, 2026
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
- D0757·Feb 27, 2026
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- D0726·Feb 27, 2026
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- D0697·Feb 27, 2026
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Federal penalties
By year
- 20251 fine · $36K
- 20242 fines · $5,697
Most recent events
- Apr 28, 2025Fine · $36K
- Feb 20, 2024Fine · $2,279
- Jan 22, 2024Fine · $3,418
Largest single fine on record: $36K.
Fire-safety citations
24 Life-Safety-Code citations on file. Most recent: Feb 27, 2026. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Pacific Villa, Incinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.