CareWitness
Federal record · CMS Care Compare · CCN 056456 · Processed JUN 1 2026
CareWitnessCaliforniaLos AngelesNursing HomesPalazzo Post Acute

Palazzo Post Acute

5400 Fountain Ave, Los Angeles, CA, 90029

Type
Nursing home
Medicare/Medicaid certified · CCN 056456

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Federal Quality Data

Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.

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CMS Star Ratings

Overall4 / 5
Health inspections3 / 5
Staffing4 / 5
Quality measures5 / 5

Facility & Staffing

Ownership
For profit - Limited Liability company · Chain: Serrano Group
Certified beds
99 · avg 93 residents/day
Total nursing staff turnover
33.3%near the California averageCalifornia avg: 37.4% · National avg: 46.1% · per CMS Care Compare
RN turnover
16.7%lower than most California nursing homesCalifornia avg: 39.4% · National avg: 43.3% · per CMS Care Compare
Administrators who left
0 departednear the California averageCalifornia avg: 0.4 · National avg: 0.5 · per CMS Care Compare

Medicare certification

CMS Certification Number
056456
Certified beds
99 beds · avg 93 residents/day
Ownership type
For profit - Limited Liability company
Continuing-care community
No

CMS Care Compare, processing date June 1, 2026

Ownership & operations

Legal business name
Serrano Healthcare Llc
Chain affiliation
Serrano Group

CMS Care Compare, processing date June 1, 2026

Federal ownership record

For-profitLlc

Chain affiliation

Part of the Serrano Group chain — 11 facilities. Chain-wide average overall rating 2.5 / 5.

Disclosed owners (16 on record)

  • Benjamin Landa

    5% or Greater Indirect Ownership Interest · 18% · since 2016

  • Bin Mendel Llc

    5% or Greater Indirect Ownership Interest · 18% · since 2016

  • bl Cali Partners Llc

    5% or Greater Indirect Ownership Interest · 18% · since 2016

  • Dov e Jacobs

    5% or Greater Indirect Ownership Interest · 40% · since 2016

  • Howard Fensterman

    5% or Greater Indirect Ownership Interest · 18% · since 2016

  • Jordan Fensterman

    5% or Greater Indirect Ownership Interest · 3% · since 2016

+ 10 additional owners on the federal record.

Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.

Federal inspection record

42 health citations on file14 from complaints

Recent health-deficiency citations (most recent 8 of 42)

  • D0729·Mar 12, 2026Complaint

    Nursing and Physician Services Deficiencies

    Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

  • D0656·Dec 16, 2025Complaint

    Resident Assessment and Care Planning Deficiencies

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • D0689·Sep 16, 2025Complaint

    Quality of Life and Care Deficiencies

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • D0600·Sep 16, 2025Complaint

    Freedom from Abuse, Neglect, and Exploitation Deficiencies

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • D0656·Jun 17, 2025Complaint

    Resident Assessment and Care Planning Deficiencies

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • E0880·Jun 5, 2025

    Infection Control Deficiencies

    Provide and implement an infection prevention and control program.

  • E0812·Jun 5, 2025

    Nutrition and Dietary Deficiencies

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • E0755·Jun 5, 2025

    Pharmacy Service Deficiencies

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

View the full inspection history on CMS Care Compare →

Fire-safety citations

27 Life-Safety-Code citations on file. Most recent: Jun 5, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.

Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.

Facility background report

The entire federal paper trail on this facility, in one report.

We compile everything the government publishes about Palazzo Post Acuteinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.

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Where this information comes from

  • Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.

Data comes unaltered from the federal files. See every source we publish from.