Crystal Cove Care Center
1445 Superior Avenue, Newport Beach, CA, 92663
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Pacs Group
- Certified beds
- 96 · avg 88 residents/day
- Total nursing staff turnover
- 65.6% — higher than most California nursing homesCalifornia avg: 37.4% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 57.1% — higher than most California nursing homesCalifornia avg: 39.4% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the California averageCalifornia avg: 0.4 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 055929
- Certified beds
- 96 beds · avg 88 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Norway Maple Holdings, Llc
- Chain affiliation
- Pacs Group
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Pacs Group chain — 279 facilities across 16 states. Chain-wide average overall rating 3.0 / 5.
Disclosed owners (10 on record)
- Joshua o Jergensen
Corporate Officer · since 2024
- Salina l Wolf
Contracted Managing Employee · since 2024
- Matthew Sisco
W-2 Managing Employee · since 2023
- Pacs Group, Inc.Holding
5% or Greater Indirect Ownership Interest · 100% · since 2023
- Pacs Holdings, LlcHolding
5% or Greater Indirect Ownership Interest · 100% · since 2023
- Providence Group Nh, LlcHolding
5% or Greater Direct Ownership Interest · 100% · since 2023
+ 4 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 78)
- B0583·Mar 3, 2026Complaint
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
- D0880·Dec 23, 2025Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- B0880·Oct 14, 2025Complaint
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- B0755·Oct 14, 2025Complaint
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- B0684·Oct 14, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- B0628·Oct 14, 2025Complaint
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- D0697·Jul 15, 2025Complaint
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
- B0761·Jun 12, 2025Complaint
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Fire-safety citations
26 Life-Safety-Code citations on file. Most recent: Feb 24, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Crystal Cove Care Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.