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Federal record · CMS Care Compare · CCN 555189 · Processed JUN 1 2026
CareWitnessCaliforniaOaklandNursing HomesMercy Retirement & Care Center

Mercy Retirement & Care Center

3431 Foothill Blvd., Oakland, CA, 94601

Type
Nursing home
Medicare/Medicaid certified · CCN 555189Nonprofit

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Federal Quality Data

Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.

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CMS Star Ratings

Overall4 / 5
Health inspections4 / 5
Staffing3 / 5
Quality measures4 / 5

Facility & Staffing

Ownership
Non profit - Corporation
Certified beds
59 · avg 49 residents/day
Administrators who left
2 departednear the California averageCalifornia avg: 0.4 · National avg: 0.5 · per CMS Care Compare

Enforcement & Citations

Fines (past 3 years)
1 fine · $16,675 total

Medicare certification

CMS Certification Number
555189
Certified beds
59 beds · avg 49 residents/day
Ownership type
Non profit - Corporation
Continuing-care community
No

CMS Care Compare, processing date June 1, 2026

Ownership & operations

Legal business name
Mercy Retirement And Care Center

CMS Care Compare, processing date June 1, 2026

Federal ownership record

Non-profitCorporation

Disclosed owners (14 on record)

  • Raelynne Benham-dwyer

    W-2 Managing Employee · since 2022

  • Geraldine Mcgrath

    Corporate Director · since 2020

  • Nicole l Foreman

    W-2 Managing Employee · since 2019

  • Robin Evitts

    Corporate Officer · since 2019

  • Blaine Lyons

    W-2 Managing Employee · since 2017

  • Mark Krueger

    W-2 Managing Employee · since 2016

+ 8 additional owners on the federal record.

Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of May 2026.

Federal inspection record

29 health citations on file8 from complaints1 federal fine totalling $17K

Recent health-deficiency citations (most recent 8 of 29)

  • E0684·Mar 27, 2026Complaint

    Quality of Life and Care Deficiencies

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • D0658·Sep 23, 2025Complaint

    Resident Assessment and Care Planning Deficiencies

    Ensure services provided by the nursing facility meet professional standards of quality.

  • D0835·Aug 26, 2025Complaint

    Administration Deficiencies

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

  • D0609·Apr 24, 2025Complaint

    Freedom from Abuse, Neglect, and Exploitation Deficiencies

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • D0607·Apr 24, 2025Complaint

    Freedom from Abuse, Neglect, and Exploitation Deficiencies

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  • D0561·Feb 13, 2025Complaint

    Resident Rights Deficiencies

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

  • E0880·Feb 13, 2025

    Infection Control Deficiencies

    Provide and implement an infection prevention and control program.

  • E0812·Feb 13, 2025

    Nutrition and Dietary Deficiencies

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

View the full inspection history on CMS Care Compare →

Federal penalties

By year

  • 20241 fine · $17K

Most recent events

  • Sep 27, 2024Fine · $17K

Fire-safety citations

20 Life-Safety-Code citations on file. Most recent: Feb 13, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.

Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.

Facility background report

The entire federal paper trail on this facility, in one report.

We compile everything the government publishes about Mercy Retirement & Care Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.

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Where this information comes from

  • Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.

Data comes unaltered from the federal files. See every source we publish from.