Highland Care Center Of Redlands
700 E Highland Ave, Redlands, CA, 92374
Get the complete federal record on this facility — full background report, $249.
Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Cambridge Healthcare Services
- Certified beds
- 80 · avg 77 residents/day
- Total nursing staff turnover
- 47.9% — higher than most California nursing homesCalifornia avg: 37.4% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 50% — higher than most California nursing homesCalifornia avg: 39.4% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the California averageCalifornia avg: 0.4 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $12,931 total
Medicare certification
- CMS Certification Number
- 055650
- Certified beds
- 80 beds · avg 77 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Ag Redlands Llc
- Chain affiliation
- Cambridge Healthcare Services
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Cambridge Healthcare Services chain — 32 facilities. Chain-wide average overall rating 2.6 / 5.
Disclosed owners (8 on record)
- Paulina Salazar
Corporate Officer · since 2020
- Ira Smedra
Other · since 2020
- Cambridge Healthcare Services Llc
Other · since 2013
- ag Facilities Operations, Llc
5% or Greater Direct Ownership Interest · 100% · since 2003
- bh Alliance
5% or Greater Indirect Ownership Interest · 5% · since 2003
- Ira e Smedra Living Trust
5% or Greater Indirect Ownership Interest · 48% · since 2003
+ 2 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 40)
- D0607·Sep 26, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- D0686·Sep 25, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D0689·Mar 27, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0919·Feb 21, 2025
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
- B0912·Feb 21, 2025
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
- D0908·Feb 21, 2025
Environmental Deficiencies
Keep all essential equipment working safely.
- D0880·Feb 21, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- F0812·Feb 21, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Federal penalties
By year
- 20231 fine · $13K
Most recent events
- Jul 26, 2023Fine · $13K
Fire-safety citations
38 Life-Safety-Code citations on file. Most recent: Feb 21, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Highland Care Center Of Redlandsinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.