Bay Crest Care Center
3750 Garnet Street, Torrance, CA, 90503
Get the complete federal record on this facility — full background report, $249.
Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
Special Focus Candidate
CMS has identified this facility as a Special Focus Candidate — a track record of serious quality issues that places it one step away from full Special Focus Facility designation.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Genesis Healthcare
- Certified beds
- 80 · avg 70 residents/day
- Total nursing staff turnover
- 51.2% — higher than most California nursing homesCalifornia avg: 37.4% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 20% — lower than most California nursing homesCalifornia avg: 39.4% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the California averageCalifornia avg: 0.4 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 4 fines · $124,336 total
- Payment denials
- 3 denials
Medicare certification
- CMS Certification Number
- 055559
- Certified beds
- 80 beds · avg 70 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Bay Crest Care Center, Llc
- Chain affiliation
- Genesis Healthcare
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Genesis Healthcare chain — 187 facilities across 18 states. Chain-wide average overall rating 2.4 / 5.
Disclosed owners (25 on record)
- Pamela Shaw
W-2 Managing Employee · since 2024
- Tianziang Zhou
Operational/managerial Control · since 2024
- Michael t Berg
W-2 Managing Employee · since 2024
- Welltower Op, Llc
5% or Greater Indirect Ownership Interest · 6% · since 2024
- 9560 Pico Llc
5% or Greater Indirect Ownership Interest · 50% · since 2020
- Aaron h Robin
5% or Greater Indirect Ownership Interest · 50% · since 2020
+ 19 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 128)
- D0755·Mar 18, 2026Complaint
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D0580·Mar 18, 2026Complaint
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- D0880·Mar 13, 2026
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0849·Mar 13, 2026
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
- E0812·Mar 13, 2026
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0803·Mar 13, 2026
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- E0760·Mar 13, 2026
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
- D0685·Mar 13, 2026
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Federal penalties
By year
- 20253 fines · $73K · 2 payment denials
- 20231 fine · $52K · 1 payment denial
Most recent events
- Nov 3, 2025Payment denial · 4 days · starting Dec 9, 2025
- Nov 3, 2025Fine · $44K
- Oct 15, 2025Fine · $12K
- Aug 19, 2025Payment denial · 1 day · starting Sep 18, 2025
- Aug 19, 2025Fine · $16K
- Dec 7, 2023Payment denial · 21 days · starting Feb 13, 2024
Largest single fine on record: $52K.
Fire-safety citations
21 Life-Safety-Code citations on file. Most recent: Mar 13, 2026. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Bay Crest Care Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.