Heritage Rehabilitation Center
21414 S. Vermont Avenue, Torrance, CA, 90502
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Charis Trust Dtd 12/22/16
- Certified beds
- 161 · avg 128 residents/day
- Total nursing staff turnover
- 31.6% — lower than most California nursing homesCalifornia avg: 37.4% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 38.9% — near the California averageCalifornia avg: 39.4% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the California averageCalifornia avg: 0.4 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 3 fines · $38,687 total
- Payment denials
- 1 denial
Medicare certification
- CMS Certification Number
- 056308
- Certified beds
- 161 beds · avg 128 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Heritage Care, Llc
- Chain affiliation
- Charis Trust Dtd 12/22/16
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Charis Trust Dtd 12/22/16 chain — 6 facilities. Chain-wide average overall rating 3.3 / 5.
Disclosed owners (8 on record)
- Estrella Aguinaldo
Adp of The Snf · since 2025
- Maria Gloria Castro
Adp of The Snf · since 2025
- Roy Martinez
Operational/managerial Control · since 2024
- Denise Steve
Operational/managerial Control · since 2022
- Evelyn Del Rosario
Managing Control - Governing Body · since 2017
- Charis tr Dtd 12/22/2016
5% or Greater Direct Ownership Interest · 98% · since 2016
+ 2 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 59)
- D0628·Jul 24, 2025Complaint
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- D0610·Jul 23, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
- D0609·Jul 23, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F0925·Jun 13, 2025
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
- D0880·Jun 13, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- F0867·Jun 13, 2025
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
- D0842·Jun 13, 2025
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F0812·Jun 13, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Federal penalties
By year
- 20241 fine · $29K · 1 payment denial
- 20232 fines · $9,453
Most recent events
- Jun 13, 2024Payment denial · 2 days · starting Jul 13, 2024
- Jun 13, 2024Fine · $29K
- Oct 26, 2023Fine · $5,725
- Oct 26, 2023Fine · $3,728
Largest single fine on record: $29K.
Fire-safety citations
19 Life-Safety-Code citations on file. Most recent: Jun 13, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Heritage Rehabilitation Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.