Pilgrim Manor
52 Missionary Rd, Cromwell, CT, 06416
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation · Chain: Covenant Living
- Certified beds
- 60 · avg 54 residents/day
- Total nursing staff turnover
- 35.1% — near the Connecticut averageConnecticut avg: 37.1% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 20% — lower than most Connecticut nursing homesConnecticut avg: 37.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Connecticut averageConnecticut avg: 0.4 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $12,048 total
Medicare certification
- CMS Certification Number
- 075306
- Certified beds
- 60 beds · avg 54 residents/day
- Ownership type
- Non profit - Corporation
- Continuing-care community
- Yes
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Covenant Home, Inc. Connecticut
- Chain affiliation
- Covenant Living
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Covenant Living chain — 15 facilities across 10 states. Chain-wide average overall rating 4.3 / 5.
Disclosed owners (13 on record)
- Matt Manlove
Corporate Director · since 2017
- Roger Oxendale
Corporate Director · since 2017
- Jody Holt
Corporate Officer · since 2017
- Covenant Living Communities & Services
5% or Greater Direct Ownership Interest · 100% · since 2014
- Anne e Vining
Corporate Director · since 2013
- Donald Hodgkinson
Corporate Director · since 2013
+ 7 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 16)
- D0656·May 1, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D0610·May 1, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
- D0609·May 1, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D0550·May 1, 2025Complaint
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D0656·May 24, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- G0689·Apr 23, 2024Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0684·Apr 23, 2024Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0658·Apr 23, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Federal penalties
By year
- 20241 fine · $12K
Most recent events
- Apr 23, 2024Fine · $12K
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Pilgrim Manorinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.