Touchpoints At Manchester
333 Bidwell St, Manchester, CT, 06040
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Icare Health Network
- Certified beds
- 127 · avg 113 residents/day
- Total nursing staff turnover
- 25% — lower than most Connecticut nursing homesConnecticut avg: 37.1% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 26.7% — lower than most Connecticut nursing homesConnecticut avg: 37.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Connecticut averageConnecticut avg: 0.4 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 075314
- Certified beds
- 127 beds · avg 113 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Bidwell Care Center, Llc
- Chain affiliation
- Icare Health Network
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Icare Health Network chain — 12 facilities across 3 states. Chain-wide average overall rating 3.2 / 5.
Disclosed owners (7 on record)
- Patrick j Neagle
W-2 Managing Employee · 100% · since 2019
- Apex Advisors
5% or Greater Indirect Ownership Interest · 48% · since 2003
- Bidwell Care Center, Llc
5% or Greater Direct Ownership Interest · 100% · since 2003
- Christopher s Wright
5% or Greater Indirect Ownership Interest · 5% · since 2003
- Executive Advisors, Llc
5% or Greater Indirect Ownership Interest · 48% · since 2003
- Noble Investment Trust
5% or Greater Indirect Ownership Interest · 48% · since 2003
+ 1 additional owner on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 29)
- D0842·Sep 2, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- B0842·Aug 13, 2025
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- E0812·Aug 13, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E0755·Aug 13, 2025
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D0610·Aug 13, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
- D0580·Jun 20, 2025Complaint
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- D0684·Feb 28, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0657·Feb 28, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Fire-safety citations
17 Life-Safety-Code citations on file. Most recent: Aug 13, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Touchpoints At Manchesterinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.