Westside Care Center
349 Bidwell Street, Manchester, CT, 06040
Get the complete federal record on this facility — full background report, $249.
Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Icare Health Network
- Certified beds
- 162 · avg 125 residents/day
- Total nursing staff turnover
- 36.6% — near the Connecticut averageConnecticut avg: 37.1% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 58.3% — higher than most Connecticut nursing homesConnecticut avg: 37.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Connecticut averageConnecticut avg: 0.4 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 075252
- Certified beds
- 162 beds · avg 125 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Westside Care Center, Llc
- Chain affiliation
- Icare Health Network
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Icare Health Network chain — 12 facilities across 3 states. Chain-wide average overall rating 3.2 / 5.
Disclosed owners (9 on record)
- Patrick j Neagle
W-2 Managing Employee · 100% · since 2017
- Hinde Wein
Other · since 2014
- Apex Advisors
5% or Greater Direct Ownership Interest · 50% · since 2003
- Chaim Gitelis
Other · since 2003
- Christopher s Wright
5% or Greater Indirect Ownership Interest · 5% · since 2003
- Executive Advisors, Llc
5% or Greater Direct Ownership Interest · 50% · since 2003
+ 3 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 41)
- D0550·Mar 19, 2026Complaint
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D0580·Dec 2, 2025Complaint
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- D0689·Jun 16, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0697·Feb 20, 2025Complaint
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
- D0684·Feb 20, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0600·Feb 20, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D0580·Feb 20, 2025Complaint
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- D0842·Nov 26, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Fire-safety citations
29 Life-Safety-Code citations on file. Most recent: Nov 6, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Westside Care Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.