Civita Care Center At West River
245 Orange Avenue, Milford, CT, 06460
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Civita Care Centers
- Certified beds
- 120 · avg 113 residents/day
- Total nursing staff turnover
- 24.7% — lower than most Connecticut nursing homesConnecticut avg: 37.1% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 39.1% — near the Connecticut averageConnecticut avg: 37.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Connecticut averageConnecticut avg: 0.4 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 075377
- Certified beds
- 120 beds · avg 113 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Bh West River Llc
- Chain affiliation
- Civita Care Centers
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Civita Care Centers chain — 6 facilities. Chain-wide average overall rating 1.8 / 5.
Disclosed owners (13 on record)
- David Templer
Adp of The Snf · since 2025
- Esnh Llc
Adp of The Snf · since 2025
- Everflow Healthcare Llc
Adp of The Snf · since 2025
- Joseph a Balsamo
Adp of The Snf · since 2025
- Jpnh Llc
Adp of The Snf · since 2025
- Kevin Cleary
Adp of The Snf · since 2025
+ 7 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 26)
- E0887·Jan 29, 2025
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
- E0882·Jan 29, 2025
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
- D0810·Jan 29, 2025
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
- D0758·Jan 29, 2025
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is li…
- D0698·Jan 29, 2025
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- D0692·Jan 29, 2025
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
- D0686·Jan 29, 2025
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D0684·Jan 29, 2025
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Fire-safety citations
27 Life-Safety-Code citations on file. Most recent: Jan 29, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Civita Care Center At West Riverinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.