Norwalk Care Center
23 Prospect Avenue, Norwalk, CT, 06850
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Highbridge Healthcare
- Certified beds
- 150 · avg 131 residents/day
- Total nursing staff turnover
- 49.3% — higher than most Connecticut nursing homesConnecticut avg: 37.1% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 70% — higher than most Connecticut nursing homesConnecticut avg: 37.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Connecticut averageConnecticut avg: 0.4 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $198,225 total
- Payment denials
- 1 denial
Medicare certification
- CMS Certification Number
- 075159
- Certified beds
- 150 beds · avg 131 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Norwalk Care Center Llc
- Chain affiliation
- Highbridge Healthcare
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Highbridge Healthcare chain — 6 facilities across 3 states. Chain-wide average overall rating 2.5 / 5.
Disclosed owners (22 on record)
- Norwalk Care Center Realty Llc
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- Stacey Ann Taylor-smith
Operational/managerial Control · since 2025
- Barry Mendlovic
Adp of The Snf · since 2025
- ek Equity Llc
Adp of The Snf · since 2025
+ 16 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 40)
- D0600·Mar 19, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- G0600·Oct 9, 2024Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- E0908·Oct 9, 2024
Environmental Deficiencies
Keep all essential equipment working safely.
- E0887·Oct 9, 2024
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
- E0883·Oct 9, 2024
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
- E0880·Oct 9, 2024
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- C0838·Oct 9, 2024
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
- E0812·Oct 9, 2024
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Federal penalties
By year
- 20241 fine · $38K
- 20231 fine · $160K · 1 payment denial
Most recent events
- Oct 9, 2024Fine · $38K
- Oct 26, 2023Payment denial · 27 days · starting Feb 2, 2024
- Oct 26, 2023Fine · $160K
Largest single fine on record: $160K.
Fire-safety citations
11 Life-Safety-Code citations on file. Most recent: Feb 4, 2026. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Norwalk Care Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.