Complete Care At Kimberly Hall North
1 Emerson Dr, Windsor, CT, 06095
Get the complete federal record on this facility — full background report, $249.
Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Complete Care
- Certified beds
- 150 · avg 142 residents/day
- Total nursing staff turnover
- 33.9% — near the Connecticut averageConnecticut avg: 37.1% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 45.5% — higher than most Connecticut nursing homesConnecticut avg: 37.8% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 3 departed — near the Connecticut averageConnecticut avg: 0.4 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 075279
- Certified beds
- 150 beds · avg 142 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Complete Care At Kimberly Hall North Llc
- Chain affiliation
- Complete Care
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Complete Care chain — 85 facilities across 8 states. Chain-wide average overall rating 3.2 / 5.
Disclosed owners (19 on record)
- Natalie Brown
Operational/managerial Control · since 2024
- pc Gen ct Propco Topco LlcHolding
Adp of The Snf · since 2023
- Bernadette Banton
Adp of The Snf · since 2022
- Daniel Sternbuch
Adp of The Snf · since 2022
- Des Capital LlcHolding
Adp of The Snf · since 2022
- Jacob Klugman
Adp of The Snf · since 2022
+ 13 additional owners on the federal record.
Recent change of ownership
November 2022 (3 years ago) · acquired from Kimberly Hall North
Transaction type: Change of Ownership
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures + Change of Ownership, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 36)
- D0755·Apr 10, 2026Complaint
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D0600·Apr 10, 2026Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D0726·Jul 29, 2025Complaint
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- D0550·Jul 29, 2025Complaint
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D0656·Jun 27, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D0600·Jun 27, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D0689·Feb 4, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0656·Dec 23, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Fire-safety citations
19 Life-Safety-Code citations on file. Most recent: Sep 19, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Complete Care At Kimberly Hall Northinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.