Complete Care At Hillside Llc
810 South Broom Street, Wilmington, DE, 19805
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Complete Care
- Certified beds
- 106 · avg 92 residents/day
- Total nursing staff turnover
- 38.1% — near the Delaware averageDelaware avg: 40.6% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 18.8% — lower than most Delaware nursing homesDelaware avg: 41.0% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Delaware averageDelaware avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 085013
- Certified beds
- 106 beds · avg 92 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Complete Care At Hillside Llc
- Chain affiliation
- Complete Care
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Complete Care chain — 85 facilities across 8 states. Chain-wide average overall rating 3.2 / 5.
Parent entity
Welltower Inc
Disclosed owners (26 on record)
- Aurora Guardian Holdco ii Co-borrower, LlcHolding
Adp of The Snf · since 2021
- Aurora Guardian Holdco ii Mezz Borrower, LlcHolding
Adp of The Snf · since 2021
- Aurora Guardian Holdco Ii, LlcHolding
Adp of The Snf · since 2021
- Aurora Guardian ii Realty, LlcHolding
Adp of The Snf · since 2021
- Aurora Guardian Partners ii LlcHolding
Adp of The Snf · since 2021
- Debra j. Baich-pietlock
Operational/managerial Control · since 2021
+ 20 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 35)
- D0677·Jan 30, 2026Complaint
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D0658·Jan 30, 2026Complaint
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
- E0584·Jan 30, 2026Complaint
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D0550·Jan 30, 2026Complaint
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D0919·Feb 6, 2025
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
- D0883·Feb 6, 2025
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
- E0880·Feb 6, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0761·Feb 6, 2025
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Fire-safety citations
1 Life-Safety-Code citation on file. Most recent: Feb 1, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Complete Care At Hillside Llcinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.