Willowbrooke Court At Azalea Trace
10100 Hillview Dr, Pensacola, FL, 32514
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation · Chain: Acts Retirement-Life Communities
- Certified beds
- 24 · avg 9 residents/day
- Total nursing staff turnover
- 30% — lower than most Florida nursing homesFlorida avg: 41.9% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 40% — lower than most Florida nursing homesFlorida avg: 46.0% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Florida averageFlorida avg: 0.7 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 105444
- Certified beds
- 24 beds · avg 9 residents/day
- Ownership type
- Non profit - Corporation
- Continuing-care community
- Yes
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Acts Retirement-Life Communities Inc
- Chain affiliation
- Acts Retirement-life Communities
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Acts Retirement-life Communities chain — 27 facilities across 9 states. Chain-wide average overall rating 4.7 / 5.
Parent entity
Acts Retirement Services, Inc
Disclosed owners (35 on record)
- Acts Management Services, Inc.
Adp of The Snf · since 2025
- Acts Retirement-life Communities Management, Llc
Adp of The Snf · since 2025
- U.s. Bank
Adp of The Snf · since 2025
- Dawn Reichard
Corporate Director · since 2025
- Lisa Peterson
Adp of The Snf · since 2025
- Baker Tilly Advisory Group, lp
Adp of The Snf · since 2025
+ 29 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Fire-safety citations
3 Life-Safety-Code citations on file. Most recent: May 3, 2023. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Willowbrooke Court At Azalea Traceinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.