Yukio Okutsu State Veterans Home
1180 Waianuenue Avenue, Hilo, HI, 96720
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Government - State · Chain: Hawaii Health Systems Corporation
- Certified beds
- 95 · avg 65 residents/day
- Total nursing staff turnover
- 97.4% — higher than most Hawaii nursing homesHawaii avg: 37.5% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 100% — higher than most Hawaii nursing homesHawaii avg: 34.2% · National avg: 43.3% · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $13,049 total
Medicare certification
- CMS Certification Number
- 125058
- Certified beds
- 95 beds · avg 65 residents/day
- Ownership type
- Government - State
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Hawaii Health Systems Corporation
- Chain affiliation
- Hawaii Health Systems Corporation
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Hawaii Health Systems Corporation chain — 7 facilities. Chain-wide average overall rating 4.2 / 5.
Disclosed owners (24 on record)
- Lara Gomez
Corporate Officer · since 2022
- Yvonne Wong
Corporate Officer · since 2022
- Chad Keone Farias
Corporate Officer · since 2021
- Randall Kurohara
Corporate Officer · since 2021
- East Hawaii State Veterans Home
Operational/managerial Control · since 2021
- Daniel h Belcher
Corporate Officer · since 2020
+ 18 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 39)
- D0726·Nov 15, 2024Complaint
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- D0883·Nov 15, 2024
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
- E0847·Nov 15, 2024
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
- D0812·Nov 15, 2024
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0759·Nov 15, 2024
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
- D0698·Nov 15, 2024
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- D0684·Nov 15, 2024
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0656·Nov 15, 2024
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal penalties
By year
- 20231 fine · $13K
Most recent events
- Oct 30, 2023Fine · $13K
Fire-safety citations
1 Life-Safety-Code citation on file. Most recent: Oct 30, 2023. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Yukio Okutsu State Veterans Homeinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.