Hale Makua - Kahului
472 Kaulana Street, Kahului, HI, 96732
Get the complete federal record on this facility — full background report, $249.
Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
Special Focus Facility
CMS has designated this facility a Special Focus Facility — one of a small group nationwide with a persistent pattern of substandard care requiring more frequent federal oversight. SFFs are inspected roughly every six months. Ask for the most recent inspection summary and corrective-action plan before deciding.
Source: CMS Care Compare.
Facility & Staffing
- Ownership
- Non profit - Other
- Certified beds
- 252 · avg 209 residents/day
- Total nursing staff turnover
- 29.7% — lower than most Hawaii nursing homesHawaii avg: 37.5% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 22.8% — lower than most Hawaii nursing homesHawaii avg: 34.2% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Hawaii averageHawaii avg: 0.3 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 3 fines · $170,249 total
Medicare certification
- CMS Certification Number
- 125007
- Certified beds
- 252 beds · avg 209 residents/day
- Ownership type
- Non profit - Other
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Hale Makua Health Services
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Disclosed owners (17 on record)
- Ohana Pacific Management Company Inc
Adp of The Snf · since 2025
- Rodrigo Santos
Adp of The Snf · since 2025
- Tracy a Dorheim
Corporate Director · since 2025
- Pamela Mcclennon
Operational/managerial Control · since 2025
- Toby l Smith
Adp of The Snf · since 2024
- Andrew Lore
Operational/managerial Control · since 2022
+ 11 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 59)
- D0689·Jan 9, 2026Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0880·Jan 9, 2026
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0761·Jan 9, 2026
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D0697·Jan 9, 2026
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
- D0692·Jan 9, 2026
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
- D0688·Jan 9, 2026
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- D0684·Jan 9, 2026
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0657·Jan 9, 2026
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Federal penalties
By year
- 20242 fines · $127K
- 20231 fine · $44K
Most recent events
- Oct 18, 2024Fine · $71K
- Aug 12, 2024Fine · $56K
- Oct 19, 2023Fine · $44K
Largest single fine on record: $71K.
Fire-safety citations
5 Life-Safety-Code citations on file. Most recent: Jan 9, 2026. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Hale Makua - Kahuluiinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.