Hale Makua - Wailuku
1540 Lower Main Street, Wailuku, HI, 96793
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation
- Certified beds
- 90 · avg 74 residents/day
- Total nursing staff turnover
- 21.1% — lower than most Hawaii nursing homesHawaii avg: 37.5% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 16.7% — lower than most Hawaii nursing homesHawaii avg: 34.2% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Hawaii averageHawaii avg: 0.3 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 125056
- Certified beds
- 90 beds · avg 74 residents/day
- Ownership type
- Non profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Hale Makua Health Services
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Disclosed owners (17 on record)
- Ohana Pacific Management Company Inc
Adp of The Snf · since 2025
- Paul Mattfeld
Operational/managerial Control · since 2025
- Tracy a Dorheim
Corporate Director · since 2025
- Pamela Mcclennon
Operational/managerial Control · since 2025
- Arnold wh Kop
Adp of The Snf · since 2024
- Andrew Lore
Operational/managerial Control · since 2022
+ 11 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 17)
- D0698·Jan 30, 2026
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- D0656·Jan 30, 2026
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D0628·Jan 30, 2026
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- F0925·Nov 15, 2024
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
- D0880·Nov 15, 2024
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- F0812·Nov 15, 2024
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0689·Nov 15, 2024
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0550·Nov 15, 2024
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Hale Makua - Wailukuinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.