Carlton At The Lake, The
725 West Montrose Avenue, Chicago, IL, 60613
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Legacy Healthcare
- Certified beds
- 244 · avg 173 residents/day
- Total nursing staff turnover
- 35.6% — lower than most Illinois nursing homesIllinois avg: 45.0% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 44.1% — near the Illinois averageIllinois avg: 42.3% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Illinois averageIllinois avg: 0.5 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 4 fines · $241,131 total
- Payment denials
- 1 denial
Medicare certification
- CMS Certification Number
- 145679
- Certified beds
- 244 beds · avg 173 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Carlton Skilled Nursing Facility Llc
- Chain affiliation
- Legacy Healthcare
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Legacy Healthcare chain — 89 facilities across 3 states. Chain-wide average overall rating 2.9 / 5.
Disclosed owners (11 on record)
- Legacy Healthcare Financial Services Llc
Adp of The Snf · since 2025
- Lake Forest Bank & Trust Company, N.a.
5% or Greater Security Interest · 100% · since 2024
- Rsm us Llp
Adp of The Snf · since 2024
- Joanne Ventrella
Operational/managerial Control · since 2017
- Chaim Rajchenbach Descendants tr ua 04282008
5% or Greater Direct Ownership Interest · 50% · since 2017
- Doros Generation Trust U/a/d 1/3/12
5% or Greater Direct Ownership Interest · 50% · since 2017
+ 5 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 61)
- D0806·Mar 5, 2026Complaint
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
- E0755·Mar 5, 2026Complaint
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D0684·Mar 5, 2026Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0584·Mar 5, 2026Complaint
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D0558·Mar 5, 2026Complaint
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
- D0609·Nov 21, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F0607·Nov 21, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- D0609·Nov 7, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal penalties
By year
- 20242 fines · $33K
- 20232 fines · $208K · 1 payment denial
Most recent events
- Mar 15, 2024Fine · $17K
- Jan 19, 2024Fine · $16K
- Nov 2, 2023Payment denial · 25 days · starting Nov 25, 2023
- Nov 2, 2023Fine · $11K
- Oct 4, 2023Fine · $197K
Largest single fine on record: $197K.
Fire-safety citations
19 Life-Safety-Code citations on file. Most recent: Apr 11, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Carlton At The Lake, Theinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.