Regency Care
2120 West Washington, Springfield, IL, 62702
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Heritage Operations Group
- Certified beds
- 99 · avg 92 residents/day
- Total nursing staff turnover
- 57.3% — higher than most Illinois nursing homesIllinois avg: 45.0% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 50% — higher than most Illinois nursing homesIllinois avg: 42.3% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Illinois averageIllinois avg: 0.5 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 4 fines · $210,507 total
- Payment denials
- 1 denial
Medicare certification
- CMS Certification Number
- 146139
- Certified beds
- 99 beds · avg 92 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Rutledge-Regency Operations, Llc
- Chain affiliation
- Heritage Operations Group
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Heritage Operations Group chain — 9 facilities. Chain-wide average overall rating 2.2 / 5.
Parent entity
Rutledge Joint Ventures, Llc
Disclosed owners (20 on record)
- Rutledge Joint Ventures, Llc
Adp of The Snf · since 2026
- Matevosyan Inc
Adp of The Snf · since 2025
- Heritage Operations Group, Llc
Adp of The Snf · since 2025
- Rutledge-regency Operations, Llc
Adp of The Snf · since 2025
- Evan l Davis
Corporate Director · since 2025
- Steven Hart
Corporate Director · since 2023
+ 14 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 38)
- G0689·Feb 17, 2026Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0880·Mar 13, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- F0812·Mar 13, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F0804·Mar 13, 2025
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- E0761·Mar 13, 2025
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D0760·Mar 13, 2025
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
- D0700·Mar 13, 2025
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail…
- D0698·Mar 13, 2025
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Federal penalties
By year
- 20261 fine · $37K
- 20251 fine · $56K · 1 payment denial
- 20242 fines · $117K
Most recent events
- Feb 17, 2026Fine · $37K
- Mar 13, 2025Payment denial · 10 days · starting Apr 16, 2025
- Mar 13, 2025Fine · $56K
- Sep 25, 2024Fine · $100K
- Feb 29, 2024Fine · $17K
Largest single fine on record: $100K.
Fire-safety citations
19 Life-Safety-Code citations on file. Most recent: Mar 13, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Regency Careinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.