Willows Of New Castle
1023 N 20Th St, New Castle, IN, 47362
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation
- Certified beds
- 95 · avg 58 residents/day
- Total nursing staff turnover
- 58.8% — higher than most Indiana nursing homesIndiana avg: 46.6% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 76.5% — higher than most Indiana nursing homesIndiana avg: 41.3% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Indiana averageIndiana avg: 0.5 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 155089
- Certified beds
- 95 beds · avg 58 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Henry County Memorial Hospital
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Parent entity
Henry County Memorial Hospital
Disclosed owners (10 on record)
- Elizabeth Patton
Adp of The Snf · since 2025
- Israel Frankel
Adp of The Snf · since 2025
- James r Reis
Adp of The Snf · since 2025
- New Castle in Opco, Llc
Adp of The Snf · since 2025
- Brian Ring
Corporate Officer · since 2022
- Deborah Ware
Corporate Director · since 2021
+ 4 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 22)
- D0755·Mar 6, 2026Complaint
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D0744·Mar 6, 2026Complaint
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
- D0684·Mar 6, 2026Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F0812·Mar 6, 2026
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0688·Mar 6, 2026
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- D0689·Jul 28, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0791·Mar 14, 2025
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
- D0677·Mar 14, 2025
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Fire-safety citations
22 Life-Safety-Code citations on file. Most recent: Mar 6, 2026. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Willows Of New Castleinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.