Willows Of Richmond
2070 Chester Blvd, Richmond, IN, 47374
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Government - County
- Certified beds
- 87 · avg 60 residents/day
- Total nursing staff turnover
- 35.2% — lower than most Indiana nursing homesIndiana avg: 46.6% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 42.9% — near the Indiana averageIndiana avg: 41.3% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Indiana averageIndiana avg: 0.5 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 155228
- Certified beds
- 87 beds · avg 60 residents/day
- Ownership type
- Government - County
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Henry County Memorial Hospital
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Parent entity
Henry County Memorial Hospital
Disclosed owners (10 on record)
- Israel Frankel
Adp of The Snf · since 2025
- Richmond in Operating Company, Llc
Adp of The Snf · since 2025
- James r Reis
Adp of The Snf · since 2023
- Brian Ring
Corporate Officer · since 2022
- Deborah Ware
Corporate Director · since 2021
- Merry Goodwin
Operational/managerial Control · since 2018
+ 4 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 21)
- D0585·Oct 15, 2025Complaint
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- F0921·May 30, 2025
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
- D0695·May 30, 2025
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
- D0684·May 30, 2025
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0558·May 30, 2025
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
- D0677·May 30, 2025
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D0760·Jan 3, 2025Complaint
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
- D0842·Jun 18, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Fire-safety citations
14 Life-Safety-Code citations on file. Most recent: May 30, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Willows Of Richmondinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.