CareWitness
Federal record · CMS Care Compare · CCN 165290 · Processed JUN 1 2026
CareWitnessIowaCouncil BluffsNursing HomesNorth Crest Living Center

North Crest Living Center

34 Northcrest Drive, Council Bluffs, IA, 51503

Type
Nursing home
Medicare/Medicaid certified · CCN 165290

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Federal Quality Data

Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.

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CMS Star Ratings

Overall1 / 5
Health inspections1 / 5
Staffing3 / 5
Quality measures4 / 5

Facility & Staffing

Ownership
For profit - Limited Liability company
Certified beds
62 · avg 58 residents/day
Total nursing staff turnover
57.4%higher than most Iowa nursing homesIowa avg: 44.4% · National avg: 46.1% · per CMS Care Compare
RN turnover
54.5%higher than most Iowa nursing homesIowa avg: 42.9% · National avg: 43.3% · per CMS Care Compare
Administrators who left
0 departednear the Iowa averageIowa avg: 0.5 · National avg: 0.5 · per CMS Care Compare

Medicare certification

CMS Certification Number
165290
Certified beds
62 beds · avg 58 residents/day
Ownership type
For profit - Limited Liability company
Continuing-care community
No

CMS Care Compare, processing date June 1, 2026

Ownership & operations

Legal business name
Nlc Partners Llc

CMS Care Compare, processing date June 1, 2026

Federal ownership record

For-profitLlc

Disclosed owners (6 on record)

  • Audra Marie Larison

    5% or Greater Direct Ownership Interest · 20% · since 2022

  • Brenda Hunt

    W-2 Managing Employee · 100% · since 2019

  • Jenny Goodman

    W-2 Managing Employee · since 2019

  • Bank Iowa

    5% or Greater Mortgage Interest · 50% · since 2010

  • Douglas Goracke

    5% or Greater Direct Ownership Interest · 20% · since 2009

  • Steven k Chamley

    5% or Greater Direct Ownership Interest · 60% · since 2009

Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of May 2026.

Federal inspection record

34 health citations on file12 from complaints

Recent health-deficiency citations (most recent 8 of 34)

  • D0880·Aug 26, 2025Complaint

    Infection Control Deficiencies

    Provide and implement an infection prevention and control program.

  • D0690·Aug 26, 2025Complaint

    Quality of Life and Care Deficiencies

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

  • D0580·Aug 26, 2025Complaint

    Resident Rights Deficiencies

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • D0887·Jul 24, 2025

    Infection Control Deficiencies

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

  • D0883·Jul 24, 2025

    Infection Control Deficiencies

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

  • E0881·Jul 24, 2025

    Infection Control Deficiencies

    Implement a program that monitors antibiotic use.

  • F0880·Jul 24, 2025

    Infection Control Deficiencies

    Provide and implement an infection prevention and control program.

  • F0865·Jul 24, 2025

    Administration Deficiencies

    Have a plan that describes the process for conducting QAPI and QAA activities.

View the full inspection history on CMS Care Compare →

Fire-safety citations

16 Life-Safety-Code citations on file. Most recent: Jul 24, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.

Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.

Facility background report

The entire federal paper trail on this facility, in one report.

We compile everything the government publishes about North Crest Living Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.

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Where this information comes from

  • Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.

Data comes unaltered from the federal files. See every source we publish from.