Carmel Manor
100 Carmel Manor Road, Fort Thomas, KY, 41075
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
Special Focus Candidate
CMS has identified this facility as a Special Focus Candidate — a track record of serious quality issues that places it one step away from full Special Focus Facility designation.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation · Chain: Carmelite Sisters For The Aged & Infirm
- Certified beds
- 95 · avg 84 residents/day
- Total nursing staff turnover
- 80.2% — higher than most Kentucky nursing homesKentucky avg: 46.6% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 75% — higher than most Kentucky nursing homesKentucky avg: 42.3% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 2 departed — near the Kentucky averageKentucky avg: 0.5 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 3 fines · $312,265 total
- Payment denials
- 2 denials
Medicare certification
- CMS Certification Number
- 185208
- Certified beds
- 95 beds · avg 84 residents/day
- Ownership type
- Non profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Carmel Manor Inc
- Chain affiliation
- Carmelite Sisters For The Aged & Infirm
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Carmelite Sisters For The Aged & Infirm chain — 9 facilities across 8 states. Chain-wide average overall rating 2.8 / 5.
Disclosed owners (18 on record)
- Achamma s Itticheria
Operational/managerial Control · since 2025
- Jena Quinn-sexton
Corporate Officer · since 2025
- Bobette Mullen
Corporate Director · since 2024
- Theresa Pfeffer
Corporate Officer · since 2023
- Patricia Gathers
Corporate Officer · since 2021
- Margaret a Haley
Corporate Officer · since 2021
+ 12 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 38)
- D0689·Dec 1, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F0880·Dec 1, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- F0812·Dec 1, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F0809·Dec 1, 2025
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
- E0804·Dec 1, 2025
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- F0802·Dec 1, 2025
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
- D0761·Dec 1, 2025
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D0698·Dec 1, 2025
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Federal penalties
By year
- 20253 fines · $312K · 2 payment denials
Most recent events
- Jul 24, 2025Payment denial · 110 days · starting Aug 28, 2025
- Jul 24, 2025Fine · $292K
- Mar 15, 2025Payment denial · 4 days · starting Apr 12, 2025
- Mar 15, 2025Fine · $10K
- Mar 15, 2025Fine · $10K
Largest single fine on record: $292K.
Fire-safety citations
5 Life-Safety-Code citations on file. Most recent: Dec 1, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Carmel Manorinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.