Willow Ridge Nursing And Rehabilitation Center,Llc
660 Factory Outlet Drive, Arcadia, LA, 71001
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Norbert Bennett & Donald Denz
- Certified beds
- 120 · avg 109 residents/day
- Total nursing staff turnover
- 42.6% — near the Louisiana averageLouisiana avg: 47.0% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 50% — higher than most Louisiana nursing homesLouisiana avg: 40.4% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Louisiana averageLouisiana avg: 0.5 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $10,059 total
Medicare certification
- CMS Certification Number
- 195346
- Certified beds
- 120 beds · avg 109 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Arcadia Nursing And Rehabilitation Center, Llc
- Chain affiliation
- Norbert Bennett & Donald Denz
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Norbert Bennett & Donald Denz chain — 29 facilities across 6 states. Chain-wide average overall rating 1.7 / 5.
Disclosed owners (9 on record)
- Kimberly Rigdon
W-2 Managing Employee · 100% · since 2020
- Renee Klawon
Other · since 2020
- Donald t Denz Irrv tr
5% or Greater Indirect Ownership Interest · 6% · since 2008
- Norbert a Bennett Irrv tr Fbo Children
5% or Greater Indirect Ownership Interest · 18% · since 2008
- Norbert a Bennett Irrv tr Fbo Grandchildren
5% or Greater Indirect Ownership Interest · 18% · since 2008
- d & n Llc
5% or Greater Direct Ownership Interest · 50% · since 2005
+ 3 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 19)
- E0803·Sep 17, 2025
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- E0757·Sep 17, 2025
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- E0578·Sep 17, 2025
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- E0656·May 21, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D0580·May 21, 2025Complaint
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- E0689·Aug 21, 2024
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0604·Aug 21, 2024
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
- D0550·Jul 18, 2024Complaint
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Federal penalties
By year
- 20231 fine · $10K
Most recent events
- Jul 26, 2023Fine · $10K
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Willow Ridge Nursing And Rehabilitation Center,llcinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.