Heritage Manor Health & Rehab
2575 Airline Drive, Bossier City, LA, 71111
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
Special Focus Candidate
CMS has identified this facility as a Special Focus Candidate — a track record of serious quality issues that places it one step away from full Special Focus Facility designation.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company
- Certified beds
- 64 · avg 54 residents/day
- Total nursing staff turnover
- 59.1% — higher than most Louisiana nursing homesLouisiana avg: 47.0% · National avg: 46.1% · per CMS Care Compare
- Administrators who left
- 2 departed — near the Louisiana averageLouisiana avg: 0.5 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $73,487 total
Medicare certification
- CMS Certification Number
- 195323
- Certified beds
- 64 beds · avg 54 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- 2575 Airline Drive Opco Llc
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Disclosed owners (8 on record)
- Pelican Care Group Llc
Operational/managerial Control · since 2024
- Shlomo Mushell
Operational/managerial Control · since 2024
- Airline Drive Bossier LlcHolding
5% or Greater Direct Ownership Interest · 100% · since 2024
- Doodle la Holdings, LlcHolding
5% or Greater Indirect Ownership Interest · 40% · since 2024
- Gary Mize
W-2 Managing Employee · since 2024
- Pat Bass
Contracted Managing Employee · since 2024
+ 2 additional owners on the federal record.
Recent change of ownership
March 2024 (2 years ago) · acquired from Heritage Manor of Bossier
Transaction type: Change of Ownership
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Change of Ownership, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 69)
- F0727·Mar 26, 2026Complaint
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
- E0584·Mar 26, 2026Complaint
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D0656·Feb 11, 2026Complaint
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- E0656·Jan 7, 2026Complaint
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- E0684·Dec 16, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0655·Dec 16, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- D0628·Dec 16, 2025Complaint
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- E0600·Dec 16, 2025Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal penalties
By year
- 20241 fine · $73K
Most recent events
- May 24, 2024Fine · $73K
Fire-safety citations
4 Life-Safety-Code citations on file. Most recent: Jul 16, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Heritage Manor Health & Rehabinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.