Pontchartrain Health Care Center
1401 Highway 190, Mandeville, LA, 70448
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Inspired Healthcare Management
- Certified beds
- 182 · avg 103 residents/day
- Total nursing staff turnover
- 46.1% — near the Louisiana averageLouisiana avg: 47.0% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 50% — higher than most Louisiana nursing homesLouisiana avg: 40.4% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Louisiana averageLouisiana avg: 0.5 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $105,898 total
Medicare certification
- CMS Certification Number
- 195297
- Certified beds
- 182 beds · avg 103 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Pontchartrain Guest House Inc
- Chain affiliation
- Inspired Healthcare Management
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Inspired Healthcare Management chain — 6 facilities. Chain-wide average overall rating 1.7 / 5.
Disclosed owners (11 on record)
- (unnamed Owner)
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- Inspired Healthcare Management, Llc
Adp of The Snf · since 2025
- Patricia Lavarine
Operational/managerial Control · since 2020
- Mary Lynn Leach
Operational/managerial Control · since 2020
+ 5 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 45)
- D0865·Feb 19, 2026Complaint
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
- D0641·Feb 19, 2026Complaint
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
- D0585·Feb 19, 2026Complaint
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- E0880·Jun 13, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0849·Jun 13, 2025
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
- D0842·Jun 13, 2025
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- K0835·Jun 13, 2025
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
- K0689·Jun 13, 2025
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal penalties
By year
- 20251 fine · $106K
Most recent events
- Jun 13, 2025Fine · $106K
Fire-safety citations
2 Life-Safety-Code citations on file. Most recent: Apr 27, 2023. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Pontchartrain Health Care Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.