Oak Grove Center
27 Cool St, Waterville, ME, 04901
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
Special Focus Candidate
CMS has identified this facility as a Special Focus Candidate — a track record of serious quality issues that places it one step away from full Special Focus Facility designation.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Genesis Healthcare
- Certified beds
- 90 · avg 85 residents/day
- Total nursing staff turnover
- 57% — higher than most Maine nursing homesMaine avg: 48.7% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 63.6% — higher than most Maine nursing homesMaine avg: 42.2% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Maine averageMaine avg: 0.5 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $14,056 total
- Payment denials
- 2 denials
Medicare certification
- CMS Certification Number
- 205091
- Certified beds
- 90 beds · avg 85 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Waterville Snf Operations, Llc
- Chain affiliation
- Genesis Healthcare
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Genesis Healthcare chain — 187 facilities across 18 states. Chain-wide average overall rating 2.4 / 5.
Parent entity
Genesis Healthcare Inc
Disclosed owners (23 on record)
- (unnamed Owner)
Adp of The Snf · since 2025
- Laura l Matones
Adp of The Snf · since 2025
- Megan Stevenson
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- Avi Pinchas Mendelson
Corporate Officer · since 2024
+ 17 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 63)
- D0551·Jan 29, 2026Complaint
Resident Rights Deficiencies
Give the resident's representative the ability to exercise the resident's rights.
- E0656·Mar 24, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- E0880·Mar 24, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0867·Mar 24, 2025
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
- E0842·Mar 24, 2025
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- E0814·Mar 24, 2025
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
- E0761·Mar 24, 2025
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D0758·Mar 24, 2025
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is li…
Federal penalties
By year
- 20241 fine · $14K · 2 payment denials
Most recent events
- May 29, 2024Payment denial · 29 days · starting Aug 29, 2024
- May 29, 2024Fine · $14K
- Mar 27, 2024Payment denial · 6 days · starting Jun 27, 2024
Fire-safety citations
18 Life-Safety-Code citations on file. Most recent: Mar 24, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Oak Grove Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.