Complete Care At Heritage Llc
7232 German Hill Road, Dundalk, MD, 21222
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Abuse Flag
CMS has flagged this facility for a substantiated finding of resident abuse, neglect, or exploitation in its current or recent inspection cycle. Ask the facility for the specific citation and corrective-action plan during your visit, and consider contacting your state's long-term care ombudsman for context.
Source: CMS Care Compare.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Complete Care
- Certified beds
- 177 · avg 147 residents/day
- Total nursing staff turnover
- 60% — higher than most Maryland nursing homesMaryland avg: 40.3% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 67.6% — higher than most Maryland nursing homesMaryland avg: 38.5% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Maryland averageMaryland avg: 0.5 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $129,919 total
Medicare certification
- CMS Certification Number
- 215135
- Certified beds
- 177 beds · avg 147 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Complete Care At Heritage Llc
- Chain affiliation
- Complete Care
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Complete Care chain — 85 facilities across 8 states. Chain-wide average overall rating 3.2 / 5.
Disclosed owners (6 on record)
- Nisanel Yaakov Silverberg
Corporate Officer · since 2021
- pc md Opcos Llc
5% or Greater Direct Ownership Interest · 100% · since 2021
- pc Wta Opco Holdco Llc
5% or Greater Indirect Ownership Interest · 100% · since 2021
- Peace Capital Holdings Llc (de)
5% or Greater Indirect Ownership Interest · 100% · since 2021
- Shalom Stein
General Partnership Interest · 5% · since 2021
- Sms 2021 Trust
5% or Greater Indirect Ownership Interest · 95% · since 2021
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 72)
- D0695·Feb 25, 2026Complaint
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
- D0684·Feb 25, 2026Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0677·Feb 25, 2026Complaint
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
- E0641·Feb 25, 2026Complaint
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
- D0600·Feb 25, 2026Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D0697·Sep 16, 2025Complaint
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
- D0684·Sep 16, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0947·Sep 16, 2025
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Federal penalties
By year
- 20251 fine · $60K
- 20231 fine · $70K
Most recent events
- Feb 26, 2025Fine · $60K
- Aug 22, 2023Fine · $70K
Largest single fine on record: $70K.
Fire-safety citations
20 Life-Safety-Code citations on file. Most recent: Sep 16, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Complete Care At Heritage Llcinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.