Complete Care At Hagerstown
14014 Marsh Pike, Hagerstown, MD, 21742
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Complete Care
- Certified beds
- 60 · avg 87 residents/day
- Total nursing staff turnover
- 37.8% — near the Maryland averageMaryland avg: 40.3% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 37.5% — near the Maryland averageMaryland avg: 38.5% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Maryland averageMaryland avg: 0.5 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $50,935 total
Medicare certification
- CMS Certification Number
- 215365
- Certified beds
- 60 beds · avg 87 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Complete Care At Hagerstown Llc
- Chain affiliation
- Complete Care
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Complete Care chain — 85 facilities across 8 states. Chain-wide average overall rating 3.2 / 5.
Disclosed owners (22 on record)
- Robert Simmers
Operational/managerial Control · since 2024
- Adesse Holdings LlcHolding
Adp of The Snf · since 2023
- Adesse md Peace Md5 Propco Holdco LlcHolding
Adp of The Snf · since 2023
- Adesse Md5 Propco Holdco LlcHolding
Adp of The Snf · since 2023
- Akiva Schonfeld
Trustee of The Snf · since 2023
- Barbara Sweeney
Operational/managerial Control · since 2023
+ 16 additional owners on the federal record.
Recent change of ownership
February 2023 (3 years ago) · acquired from Cadia Healthcare Hagerstown
Transaction type: Change of Ownership
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures + Change of Ownership, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 81)
- D0686·Apr 2, 2026Complaint
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D0684·Apr 2, 2026Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D0584·Apr 2, 2026Complaint
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F0947·Jan 29, 2026Complaint
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
- F0940·Jan 29, 2026Complaint
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
- D0868·Jan 29, 2026Complaint
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
- F0840·Jan 29, 2026Complaint
Administration Deficiencies
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
- D0838·Jan 29, 2026Complaint
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Federal penalties
By year
- 20261 fine · $22K
- 20251 fine · $29K
Most recent events
- Jan 29, 2026Fine · $22K
- Jan 9, 2025Fine · $29K
Largest single fine on record: $29K.
Fire-safety citations
23 Life-Safety-Code citations on file. Most recent: May 14, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Complete Care At Hagerstowninto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.