Charlene Manor Extended Care Facility
130 Colrain Road, Greenfield, MA, 01301
Get the complete federal record on this facility — full background report, $249.
Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation · Chain: Integritus Healthcare
- Certified beds
- 123 · avg 118 residents/day
- Total nursing staff turnover
- 51.5% — higher than most Massachusetts nursing homesMassachusetts avg: 39.2% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 40% — near the Massachusetts averageMassachusetts avg: 43.7% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Massachusetts averageMassachusetts avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 3 fines · $99,366 total
Medicare certification
- CMS Certification Number
- 225304
- Certified beds
- 123 beds · avg 118 residents/day
- Ownership type
- Non profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Greenfield Management Systems Inc
- Chain affiliation
- Integritus Healthcare
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Integritus Healthcare chain — 15 facilities. Chain-wide average overall rating 2.9 / 5.
Parent entity
Integritus Healthcare Inc
Disclosed owners (9 on record)
- Cec Management Systems Inc
Adp of The Snf · since 2025
- Integritus Healthcare Management Services Inc
Adp of The Snf · since 2025
- Robert Straznitskas
Operational/managerial Control · since 2025
- Kathryn Resnevic
Corporate Director · since 2024
- Tricia Bragdon
Corporate Director · since 2024
- Integritus Healthcare IncParent
5% or Greater Indirect Ownership Interest · 100% · since 2022
+ 3 additional owners on the federal record.
Recent change of ownership
December 2022 (3 years ago) · acquired from Charlene Manor Extended Care Facility
Transaction type: Change of Ownership
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures + Change of Ownership, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 47)
- G0688·Feb 26, 2026
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- D0656·May 6, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D0842·Mar 12, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D0887·Nov 6, 2024
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
- D0880·Nov 6, 2024
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- E0812·Nov 6, 2024
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0791·Nov 6, 2024
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
- D0760·Nov 6, 2024
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Federal penalties
By year
- 20242 fines · $89K
- 20231 fine · $10K
Most recent events
- Nov 6, 2024Fine · $52K
- Jun 28, 2024Fine · $37K
- Sep 18, 2023Fine · $10K
Largest single fine on record: $52K.
Fire-safety citations
5 Life-Safety-Code citations on file. Most recent: Feb 26, 2026. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Charlene Manor Extended Care Facilityinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.