Mount Carmel Care Center
320 Pittsfield Road, Lenox, MA, 01240
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Church related · Chain: Carmelite Sisters For The Aged And Infirmed
- Certified beds
- 69 · avg 60 residents/day
- Total nursing staff turnover
- 74.5% — higher than most Massachusetts nursing homesMassachusetts avg: 39.2% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 66.7% — higher than most Massachusetts nursing homesMassachusetts avg: 43.7% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Massachusetts averageMassachusetts avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $46,410 total
Medicare certification
- CMS Certification Number
- 225581
- Certified beds
- 69 beds · avg 60 residents/day
- Ownership type
- Non profit - Church related
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Mount Carmel Care Center, Inc.
- Chain affiliation
- Carmelite Sisters For The Aged And Infirmed
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Carmelite Sisters For The Aged And Infirmed chain — 3 facilities across 2 states. Chain-wide average overall rating 3.7 / 5.
Disclosed owners (10 on record)
- Craig Kirby
Contracted Managing Employee · 100% · since 2024
- Jodi m Ouimette
W-2 Managing Employee · 100% · since 2023
- Rose Kasper
Corporate Officer · 25% · since 2014
- John r Kearns
Corporate Director · 11% · since 2014
- Margaret a Haley
Corporate Director · 11% · since 2014
- Mary Clare Heery
Corporate Director · 11% · since 2014
+ 4 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 22)
- D0880·Apr 23, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0712·Apr 23, 2025
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
- D0692·Apr 23, 2025
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
- D0689·Apr 23, 2025
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0580·Apr 23, 2025
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- D0553·Apr 23, 2025
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
- D0880·Apr 10, 2024
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0758·Apr 10, 2024
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is li…
Federal penalties
By year
- 20241 fine · $46K
Most recent events
- Apr 10, 2024Fine · $46K
Fire-safety citations
3 Life-Safety-Code citations on file. Most recent: Apr 10, 2024. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Mount Carmel Care Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.