Reservoir Center For Health & Rehabilitation, The
400 Bolton Street, Marlborough, MA, 01752
Get the complete federal record on this facility — full background report, $249.
Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: National Health Care Associates
- Certified beds
- 144 · avg 132 residents/day
- Total nursing staff turnover
- 31.9% — lower than most Massachusetts nursing homesMassachusetts avg: 39.2% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 26.3% — lower than most Massachusetts nursing homesMassachusetts avg: 43.7% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Massachusetts averageMassachusetts avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $3,145 total
Medicare certification
- CMS Certification Number
- 225326
- Certified beds
- 144 beds · avg 132 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Vk Marlborough, Llc
- Chain affiliation
- National Health Care Associates
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the National Health Care Associates chain — 43 facilities across 6 states. Chain-wide average overall rating 3.2 / 5.
Parent entity
Ventas Nhv Fund
Disclosed owners (29 on record)
- Caitlin Shaller
Adp of The Snf · since 2025
- Eghosa Idumwonyi
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- (unnamed Owner)REIT
Adp of The Snf · since 2017
- Barry Bokow
Adp of The Snf · since 2016
- Thomas Joseph Gilmartin
Adp of The Snf · since 2016
+ 23 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 28)
- E0865·Jan 13, 2026
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
- D0744·Jan 13, 2026
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
- D0698·Jan 13, 2026
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- D0693·Jan 13, 2026
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- D0658·Jan 13, 2026
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
- B0636·Jan 13, 2026
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
- E0584·Jan 13, 2026
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D0558·Jan 13, 2026
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Federal penalties
By year
- 20231 fine · $3,145
Most recent events
- Jul 24, 2023Fine · $3,145
Fire-safety citations
7 Life-Safety-Code citations on file. Most recent: Jan 13, 2026. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Reservoir Center For Health & Rehabilitation, Theinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.