Victoria Haven Nursing Facility
137 Nichols Street, Norwood, MA, 02062
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Rehabilitation Associates
- Certified beds
- 31 · avg 27 residents/day
- Total nursing staff turnover
- 35.7% — near the Massachusetts averageMassachusetts avg: 39.2% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 60% — higher than most Massachusetts nursing homesMassachusetts avg: 43.7% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Massachusetts averageMassachusetts avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 1 fine · $40,641 total
Medicare certification
- CMS Certification Number
- 225608
- Certified beds
- 31 beds · avg 27 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- 137 Nichols St Inc
- Chain affiliation
- Rehabilitation Associates
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Rehabilitation Associates chain — 6 facilities. Chain-wide average overall rating 3.5 / 5.
Disclosed owners (4 on record)
- Gilbert Thisse
Operational/managerial Control · since 2025
- Marion Thisse
5% or Greater Direct Ownership Interest · 100% · since 2024
- Peter h Thisse
Corporate Officer · since 1990
- Rehabilitation Associates Inc
Operational/managerial Control · 100% · since 1985
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 39)
- D0947·Jan 21, 2026
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
- D0887·Jan 21, 2026
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
- F0880·Jan 21, 2026
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- F0867·Jan 21, 2026
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
- D0840·Jan 21, 2026
Administration Deficiencies
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
- E0812·Jan 21, 2026
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E0805·Jan 21, 2026
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
- D0777·Jan 21, 2026
Administration Deficiencies
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Federal penalties
By year
- 20241 fine · $41K
Most recent events
- Feb 29, 2024Fine · $41K
Fire-safety citations
33 Life-Safety-Code citations on file. Most recent: Jan 21, 2026. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Victoria Haven Nursing Facilityinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.