Quaboag Rehabilitation & Skilled Care Facility
47 East Main Street, West Brookfield, MA, 01585
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation · Chain: Ascentria Care Alliance
- Certified beds
- 166 · avg 134 residents/day
- Total nursing staff turnover
- 48.6% — higher than most Massachusetts nursing homesMassachusetts avg: 39.2% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 45.5% — near the Massachusetts averageMassachusetts avg: 43.7% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Massachusetts averageMassachusetts avg: 0.6 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 225361
- Certified beds
- 166 beds · avg 134 residents/day
- Ownership type
- Non profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Fair Havens Inc
- Chain affiliation
- Ascentria Care Alliance
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Ascentria Care Alliance chain — 5 facilities across 2 states. Chain-wide average overall rating 4.0 / 5.
Parent entity
Ascentria Care Alliance Inc
Disclosed owners (15 on record)
- Ascentria Care Alliance Inc
Adp of The Snf · since 2025
- Angela b Bovill
Adp of The Snf · since 2024
- Nick Russo
Adp of The Snf · since 2024
- Kristin Hanscom
Adp of The Snf · since 2024
- Jessica Macdonald
Operational/managerial Control · since 2024
- Alexander Bartholomew
Corporate Director · 5% · since 2024
+ 9 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 8)
- D0658·Nov 5, 2024Complaint
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
- D0557·Nov 5, 2024Complaint
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
- D0880·Apr 24, 2024
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- D0758·Apr 24, 2024
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is li…
- D0757·Apr 24, 2024
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- D0756·Apr 24, 2024
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- D0690·Apr 24, 2024
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D0690·Nov 21, 2022
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Fire-safety citations
3 Life-Safety-Code citations on file. Most recent: May 29, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Quaboag Rehabilitation & Skilled Care Facilityinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.