CareWitness
Federal record · CMS Care Compare · CCN 225500 · Processed JUN 1 2026
CareWitnessMassachusettsWorcesterNursing HomesWest Side House Ltc Facility

West Side House Ltc Facility

35 Fruit Street, Worcester, MA, 01609

Type
Nursing home
Medicare/Medicaid certified · CCN 225500

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Federal Quality Data

Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.

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CMS Star Ratings

Overall5 / 5
Health inspections5 / 5
Staffing4 / 5
Quality measures4 / 5

Facility & Staffing

Ownership
For profit - Corporation · Chain: Elder Services
Certified beds
91 · avg 53 residents/day
Total nursing staff turnover
46%higher than most Massachusetts nursing homesMassachusetts avg: 39.2% · National avg: 46.1% · per CMS Care Compare
RN turnover
62.5%higher than most Massachusetts nursing homesMassachusetts avg: 43.7% · National avg: 43.3% · per CMS Care Compare
Administrators who left
1 departednear the Massachusetts averageMassachusetts avg: 0.6 · National avg: 0.5 · per CMS Care Compare

Medicare certification

CMS Certification Number
225500
Certified beds
91 beds · avg 53 residents/day
Ownership type
For profit - Corporation
Continuing-care community
No

CMS Care Compare, processing date June 1, 2026

Ownership & operations

Legal business name
West Side Corporation
Chain affiliation
Elder Services

CMS Care Compare, processing date June 1, 2026

Federal ownership record

For-profitCorporation

Chain affiliation

Part of the Elder Services chain — 6 facilities. Chain-wide average overall rating 2.2 / 5.

Parent entity

Essex Group Incorporated

Disclosed owners (15 on record)

  • Essex Group Management Corp

    Adp of The Snf · since 2025

  • Boston Helpdesk, Inc.

    Adp of The Snf · since 2025

  • Baker Tilly Advisory Group, lp

    Adp of The Snf · since 2025

  • Baker Tilly Us, Llp

    Adp of The Snf · since 2025

  • Kyle Romano

    Adp of The Snf · since 2024

  • Connectone Bank

    5% or Greater Mortgage Interest · since 2023

+ 9 additional owners on the federal record.

Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.

Federal inspection record

13 health citations on file1 from complaints

Recent health-deficiency citations (most recent 8 of 13)

  • D0880·Dec 30, 2024

    Infection Control Deficiencies

    Provide and implement an infection prevention and control program.

  • F0812·Dec 30, 2024

    Nutrition and Dietary Deficiencies

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • B0641·Dec 30, 2024

    Resident Assessment and Care Planning Deficiencies

    Ensure each resident receives an accurate assessment.

  • D0604·Dec 30, 2024

    Freedom from Abuse, Neglect, and Exploitation Deficiencies

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

  • D0607·Nov 6, 2024Complaint

    Freedom from Abuse, Neglect, and Exploitation Deficiencies

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  • E0883·Sep 7, 2023

    Infection Control Deficiencies

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

  • D0842·Sep 7, 2023

    Resident Assessment and Care Planning Deficiencies

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F0812·Sep 7, 2023

    Nutrition and Dietary Deficiencies

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

View the full inspection history on CMS Care Compare →

Fire-safety citations

30 Life-Safety-Code citations on file. Most recent: Mar 30, 2026. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.

Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.

Facility background report

The entire federal paper trail on this facility, in one report.

We compile everything the government publishes about West Side House Ltc Facilityinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.

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Where this information comes from

  • Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.

Data comes unaltered from the federal files. See every source we publish from.