Caretel Inns Of Tri-Cities
6700 Westside Saginaw Road, Bay City, MI, 48706
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Symphony Care Network
- Certified beds
- 60 · avg 56 residents/day
- Total nursing staff turnover
- 65.3% — higher than most Michigan nursing homesMichigan avg: 44.3% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 71.4% — higher than most Michigan nursing homesMichigan avg: 39.9% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 2 departed — near the Michigan averageMichigan avg: 0.5 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 4 fines · $222,512 total
- Payment denials
- 2 denials
Medicare certification
- CMS Certification Number
- 235635
- Certified beds
- 60 beds · avg 56 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Wood Care Viii Inc
- Chain affiliation
- Symphony Care Network
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Symphony Care Network chain — 7 facilities across 2 states. Chain-wide average overall rating 1.9 / 5.
Disclosed owners (13 on record)
- Benoit Holdings Llc
5% or Greater Indirect Ownership Interest · 20% · since 2020
- Calumet South Llc
5% or Greater Indirect Ownership Interest · 5% · since 2020
- David Hartman
Corporate Officer · since 2020
- Drake Louis Enterprise, Llc
5% or Greater Indirect Ownership Interest · 30% · since 2020
- Fairhome Trust Uad 12312012
5% or Greater Indirect Ownership Interest · 20% · since 2020
- Gzlt Holdings Llc
5% or Greater Indirect Ownership Interest · 10% · since 2020
+ 7 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 42)
- D0726·Dec 18, 2025Complaint
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- G0693·Dec 18, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- F0921·Aug 7, 2025
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
- E0880·Aug 7, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- F0812·Aug 7, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0806·Aug 7, 2025
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
- F0804·Aug 7, 2025
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- D0803·Aug 7, 2025
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Federal penalties
By year
- 20252 fines · $93K · 1 payment denial
- 20241 fine · $42K
- 20231 fine · $88K · 1 payment denial
Most recent events
- Jul 24, 2025Payment denial · 28 days · starting Aug 21, 2025
- Jul 24, 2025Fine · $54K
- May 8, 2025Fine · $39K
- Feb 14, 2024Fine · $42K
- Jul 21, 2023Payment denial · 25 days · starting Aug 19, 2023
- Jul 21, 2023Fine · $88K
Largest single fine on record: $88K.
Fire-safety citations
15 Life-Safety-Code citations on file. Most recent: Aug 7, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Caretel Inns Of Tri-citiesinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.