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Federal record · CMS Care Compare · CCN 235700 · Processed JUN 1 2026
CareWitnessMichiganEast LansingNursing HomesThe Willows At East Lansing

The Willows At East Lansing

3500 Coolidge Road, East Lansing, MI, 48823

Type
Nursing home
Medicare/Medicaid certified · CCN 235700Continuing-care retirement community

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Federal Quality Data

Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.

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CMS Star Ratings

Overall4 / 5
Health inspections3 / 5
Staffing4 / 5
Quality measures5 / 5

Facility & Staffing

Ownership
For profit - Corporation · Chain: Trilogy Health Services
Certified beds
65 · avg 62 residents/day
Total nursing staff turnover
29.1%lower than most Michigan nursing homesMichigan avg: 44.3% · National avg: 46.1% · per CMS Care Compare
RN turnover
5.9%lower than most Michigan nursing homesMichigan avg: 39.9% · National avg: 43.3% · per CMS Care Compare
Administrators who left
1 departednear the Michigan averageMichigan avg: 0.5 · National avg: 0.5 · per CMS Care Compare

Medicare certification

CMS Certification Number
235700
Certified beds
65 beds · avg 62 residents/day
Ownership type
For profit - Corporation
Continuing-care community
Yes

CMS Care Compare, processing date June 1, 2026

Ownership & operations

Legal business name
Trilogy Healthcare Of Clinton Llc
Chain affiliation
Trilogy Health Services

CMS Care Compare, processing date June 1, 2026

Federal ownership record

For-profitLlc

Chain affiliation

Part of the Trilogy Health Services chain — 124 facilities across 5 states. Chain-wide average overall rating 4.2 / 5.

Disclosed owners (25 on record)

  • American Healthcare Reit Holdings lp

    5% or Greater Indirect Ownership Interest · 100% · since 2021

  • American Healthcare Reit Inc

    5% or Greater Indirect Ownership Interest · 100% · since 2021

  • Continental Merger Sub Llc

    5% or Greater Indirect Ownership Interest · 100% · since 2021

  • Gahc3 Trilogy jv Llc

    5% or Greater Indirect Ownership Interest · 70% · since 2021

  • Gahc4 Trilogy jv Llc

    5% or Greater Indirect Ownership Interest · 6% · since 2021

  • Northstar Healthcare Income Inc

    5% or Greater Indirect Ownership Interest · 100% · since 2021

+ 19 additional owners on the federal record.

Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.

Federal inspection record

30 health citations on file4 from complaints

Recent health-deficiency citations (most recent 8 of 30)

  • D0842·Mar 20, 2026Complaint

    Resident Assessment and Care Planning Deficiencies

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • D0684·Mar 20, 2026Complaint

    Quality of Life and Care Deficiencies

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F0812·Jan 8, 2026

    Nutrition and Dietary Deficiencies

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • D0657·Jan 8, 2026

    Resident Assessment and Care Planning Deficiencies

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • D0656·Jan 8, 2026

    Resident Assessment and Care Planning Deficiencies

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • D0645·Jan 8, 2026

    Resident Assessment and Care Planning Deficiencies

    PASARR screening for Mental disorders or Intellectual Disabilities

  • D0644·Jan 8, 2026

    Resident Assessment and Care Planning Deficiencies

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

  • E0585·Jan 8, 2026

    Resident Rights Deficiencies

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

View the full inspection history on CMS Care Compare →

Fire-safety citations

8 Life-Safety-Code citations on file. Most recent: Jan 8, 2026. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.

Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.

Facility background report

The entire federal paper trail on this facility, in one report.

We compile everything the government publishes about The Willows At East Lansinginto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.

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Where this information comes from

  • Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.

Data comes unaltered from the federal files. See every source we publish from.