Harold And Grace Upjohn Community Care Center
2400 Portage St, Kalamazoo, MI, 49001
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Corporation
- Certified beds
- 87 · avg 82 residents/day
- Total nursing staff turnover
- 44.2% — near the Michigan averageMichigan avg: 44.3% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 46.7% — higher than most Michigan nursing homesMichigan avg: 39.9% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 1 departed — near the Michigan averageMichigan avg: 0.5 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 2 fines · $31,186 total
- Payment denials
- 1 denial
Medicare certification
- CMS Certification Number
- 235050
- Certified beds
- 87 beds · avg 82 residents/day
- Ownership type
- Non profit - Corporation
- Continuing-care community
- Yes
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Harold And Grace Upjohn Community Care Center
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Disclosed owners (5 on record)
- Jordan Houston
Corporate Officer · since 2025
- Gerald Easlick Shirely
Operational/managerial Control · since 2025
- Benjamin d Smith
Operational/managerial Control · since 2024
- Amy l Barnes
Corporate Director · since 2018
- Heritage Community of Kalamazoo
5% or Greater Direct Ownership Interest · 100% · since 1966
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 56)
- E0921·Apr 17, 2026Complaint
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
- E0684·Apr 17, 2026Complaint
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- E0677·Apr 17, 2026Complaint
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D0558·Apr 17, 2026Complaint
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
- D0842·Sep 17, 2025Complaint
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D0686·Sep 17, 2025Complaint
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D0580·Sep 17, 2025Complaint
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- D0689·Aug 5, 2025Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal penalties
By year
- 20251 payment denial
- 20241 fine · $16K
- 20231 fine · $16K
Most recent events
- Mar 12, 2025Payment denial · 7 days · starting Apr 24, 2025
- Apr 17, 2024Fine · $16K
- Nov 20, 2023Fine · $16K
Largest single fine on record: $16K.
Fire-safety citations
27 Life-Safety-Code citations on file. Most recent: Mar 12, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Harold And Grace Upjohn Community Care Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.