The Lakeland Center
26900 Franklin Road, Southfield, MI, 48034
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Optalis Health & Rehabilitation
- Certified beds
- 91 · avg 86 residents/day
- Total nursing staff turnover
- 65% — higher than most Michigan nursing homesMichigan avg: 44.3% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 84.2% — higher than most Michigan nursing homesMichigan avg: 39.9% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Michigan averageMichigan avg: 0.5 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 3 fines · $81,981 total
Medicare certification
- CMS Certification Number
- 235589
- Certified beds
- 91 beds · avg 86 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Lakeland Neuro Care Center Ptr
- Chain affiliation
- Optalis Health & Rehabilitation
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Optalis Health & Rehabilitation chain — 37 facilities across 2 states. Chain-wide average overall rating 2.4 / 5.
Disclosed owners (18 on record)
- Misty Pemberton
Adp of The Snf · since 2025
- Doris v Coca Soto
Adp of The Snf · since 2025
- Cliftonlarsonallen Llp
Adp of The Snf · since 2025
- Damita Ferguson
Operational/managerial Control · since 2025
- Schlaupitz Madhavan
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
+ 12 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 43)
- D0947·Feb 11, 2026Complaint
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
- E0759·Feb 11, 2026Complaint
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
- D0730·Feb 11, 2026Complaint
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
- F0726·Feb 11, 2026Complaint
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- E0725·Feb 11, 2026Complaint
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- E0677·Feb 11, 2026Complaint
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D0656·Feb 11, 2026Complaint
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D0609·Feb 11, 2026Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal penalties
By year
- 20241 fine · $16K
- 20232 fines · $66K
Most recent events
- May 29, 2024Fine · $16K
- Jul 6, 2023Fine · $50K
- Jul 6, 2023Fine · $16K
Largest single fine on record: $50K.
Fire-safety citations
14 Life-Safety-Code citations on file. Most recent: Feb 11, 2026. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about The Lakeland Centerinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.