Heritage Nursing And Rehabilitation Community
320 East Central Avenue, Zeeland, MI, 49464
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Corporation · Chain: Atrium Centers
- Certified beds
- 39 · avg 35 residents/day
- Total nursing staff turnover
- 47.1% — near the Michigan averageMichigan avg: 44.3% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 20% — lower than most Michigan nursing homesMichigan avg: 39.9% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Michigan averageMichigan avg: 0.5 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 235525
- Certified beds
- 39 beds · avg 35 residents/day
- Ownership type
- For profit - Corporation
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Atrium Heritage Inc.
- Chain affiliation
- Atrium Centers
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Atrium Centers chain — 26 facilities across 4 states. Chain-wide average overall rating 3.1 / 5.
Disclosed owners (8 on record)
- James e Ferkany
Corporate Officer · since 2018
- Susan Albright Ross
Corporate Officer · since 2018
- Deborah Gross
Operational/managerial Control · since 2016
- Essel w Bailey
5% or Greater Indirect Ownership Interest · 74% · since 2012
- Donald d Finney
5% or Greater Indirect Ownership Interest · 25% · since 2012
- Dennis a Lockhart
5% or Greater Indirect Ownership Interest · 1% · since 2010
+ 2 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 16)
- E0880·Mar 17, 2026
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- F0812·Mar 17, 2026
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0689·Mar 17, 2026
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0758·Feb 21, 2025Complaint
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is li…
- D0847·Feb 21, 2025
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
- D0842·Feb 21, 2025
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F0812·Feb 21, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0755·Feb 21, 2025
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Fire-safety citations
23 Life-Safety-Code citations on file. Most recent: Mar 17, 2026. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Heritage Nursing And Rehabilitation Communityinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.