The Terrace At Crystal Llc
3245 Vera Cruz Avenue North, Crystal, MN, 55422
Get the complete federal record on this facility — full background report, $249.
Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
Special Focus Facility
CMS has designated this facility a Special Focus Facility — one of a small group nationwide with a persistent pattern of substandard care requiring more frequent federal oversight. SFFs are inspected roughly every six months. Ask for the most recent inspection summary and corrective-action plan before deciding.
Source: CMS Care Compare.
Facility & Staffing
- Ownership
- For profit - Individual
- Certified beds
- 85 · avg 66 residents/day
- Total nursing staff turnover
- 27.5% — lower than most Minnesota nursing homesMinnesota avg: 42.5% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 57.1% — higher than most Minnesota nursing homesMinnesota avg: 38.5% · National avg: 43.3% · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 8 fines · $174,044 total
- Payment denials
- 4 denials
Medicare certification
- CMS Certification Number
- 245289
- Certified beds
- 85 beds · avg 66 residents/day
- Ownership type
- For profit - Individual
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- The Terrace At Crystal Llc
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Disclosed owners (2 on record)
- George a Katz
5% or Greater Direct Ownership Interest · 100% · since 2021
- Zenae m Merchant
W-2 Managing Employee · 100% · since 2021
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 158)
- D0628·Apr 16, 2026Complaint
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- D0627·Apr 16, 2026Complaint
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
- D0604·Apr 16, 2026Complaint
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
- E0658·Mar 19, 2026Complaint
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
- D0842·Mar 5, 2026Complaint
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D0689·Mar 5, 2026Complaint
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D0697·Jan 30, 2026Complaint
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
- D0842·Jan 21, 2026Complaint
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal penalties
By year
- 20251 payment denial
- 20245 fines · $58K · 2 payment denials
- 20233 fines · $116K · 1 payment denial
Most recent events
- Dec 8, 2025Payment denial · 41 days · starting Jan 10, 2026
- Aug 30, 2024Payment denial · 31 days · starting Sep 28, 2024
- Aug 6, 2024Fine · $16K
- Mar 27, 2024Payment denial · 25 days · starting May 25, 2024
- Mar 27, 2024Fine · $18K
- Jan 22, 2024Fine · $15K
Largest single fine on record: $95K.
Fire-safety citations
20 Life-Safety-Code citations on file, including 1 at severity J–L. Most recent: Dec 8, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about The Terrace At Crystal Llcinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.