CareWitness
Federal record · CMS Care Compare · CCN 265464 · Processed JUN 1 2026
CareWitnessMissouriOzarkNursing HomesOzark Riverview Manor

Ozark Riverview Manor

1200 West Hall,, Ozark, MO, 65721

Type
Nursing home
Medicare/Medicaid certified · CCN 265464Nonprofit

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Federal Quality Data

Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.

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CMS Star Ratings

Overall3 / 5
Health inspections3 / 5
Staffing3 / 5
Quality measures2 / 5

Facility & Staffing

Ownership
Non profit - Corporation
Certified beds
90 · avg 75 residents/day
Total nursing staff turnover
72.2%higher than most Missouri nursing homesMissouri avg: 56.4% · National avg: 46.1% · per CMS Care Compare
RN turnover
27.3%lower than most Missouri nursing homesMissouri avg: 50.2% · National avg: 43.3% · per CMS Care Compare
Administrators who left
0 departednear the Missouri averageMissouri avg: 0.7 · National avg: 0.5 · per CMS Care Compare

Enforcement & Citations

Fines (past 3 years)
1 fine · $30,319 total
Infection control citations
1

Medicare certification

CMS Certification Number
265464
Certified beds
90 beds · avg 75 residents/day
Ownership type
Non profit - Corporation
Continuing-care community
No

CMS Care Compare, processing date June 1, 2026

Ownership & operations

Legal business name
Willow Health Care Inc

CMS Care Compare, processing date June 1, 2026

Federal ownership record

Non-profitCorporation

Disclosed owners (4 on record)

  • Emily Counts

    Corporate Officer · since 2023

  • Tracey Amyx

    Corporate Officer · since 2022

  • Jackie Williamson

    W-2 Managing Employee · since 2015

  • Willow Health Care Inc

    5% or Greater Direct Ownership Interest · 100% · since 2015

Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of May 2026.

Federal inspection record

20 health citations on file1 immediate-jeopardy finding3 from complaints1 federal fine totalling $30K

Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.

Recent health-deficiency citations (most recent 8 of 20)

  • E0880·Dec 17, 2025

    Infection Control Deficiencies

    Provide and implement an infection prevention and control program.

  • E0825·Dec 17, 2025

    Quality of Life and Care Deficiencies

    Provide or get specialized rehabilitative services as required for a resident.

  • E0728·Dec 17, 2025

    Nursing and Physician Services Deficiencies

    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

  • E0700·Dec 17, 2025

    Quality of Life and Care Deficiencies

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail

  • D0679·Dec 17, 2025

    Quality of Life and Care Deficiencies

    Provide activities to meet all resident's needs.

  • D0677·Dec 17, 2025

    Quality of Life and Care Deficiencies

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • D0580·Dec 17, 2025

    Resident Rights Deficiencies

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • C0577·Dec 17, 2025

    Resident Rights Deficiencies

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

View the full inspection history on CMS Care Compare →

Federal penalties

By year

  • 20231 fine · $30K

Most recent events

  • Aug 1, 2023Fine · $30K

Fire-safety citations

19 Life-Safety-Code citations on file. Most recent: Dec 17, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.

Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.

Facility background report

The entire federal paper trail on this facility, in one report.

We compile everything the government publishes about Ozark Riverview Manorinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.

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Where this information comes from

  • Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.

Data comes unaltered from the federal files. See every source we publish from.