Sunterra Springs Springfield
4935 S National Ave, Springfield, MO, 65810
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- For profit - Limited Liability company · Chain: Sunterra Springs
- Certified beds
- 38 · avg 36 residents/day
- Total nursing staff turnover
- 62.5% — higher than most Missouri nursing homesMissouri avg: 56.4% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 30% — lower than most Missouri nursing homesMissouri avg: 50.2% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the Missouri averageMissouri avg: 0.7 · National avg: 0.5 · per CMS Care Compare
Enforcement & Citations
- Fines (past 3 years)
- 13 fines · $70,171 total
- Payment denials
- 1 denial
Medicare certification
- CMS Certification Number
- 265871
- Certified beds
- 38 beds · avg 36 residents/day
- Ownership type
- For profit - Limited Liability company
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Sunterra Springfield Oc Llc
- Chain affiliation
- Sunterra Springs
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Chain affiliation
Part of the Sunterra Springs chain — 4 facilities across 2 states. Chain-wide average overall rating 3.3 / 5.
Parent entity
Rmc Enterprises Llc
Disclosed owners (23 on record)
- (unnamed Owner)
Adp of The Snf · since 2025
- Rocky Mountain Care Llc
Adp of The Snf · since 2025
- (unnamed Owner)
Adp of The Snf · since 2025
- Deatrice Lumae Kellogg
Adp of The Snf · since 2025
- Allen l Ball
Indirect Ownership Interest · 11% · since 2025
- Ball Ventures Llc
Indirect Ownership Interest · 23% · since 2025
+ 17 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners + Chain Performance Measures, as of May 2026.
Federal inspection record
Immediate-jeopardy citations (CMS scope/severity J–L) are the most serious category federal inspectors issue — meaning a deficiency placed residents in immediate risk of serious harm. Ask the facility for the corrective-action plan filed with CMS, and consider contacting your state long-term care ombudsman for context.
Recent health-deficiency citations (most recent 8 of 29)
- D0697·Jun 2, 2025Complaint
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
- E0921·Jun 2, 2025
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
- E0880·Jun 2, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- F0812·Jun 2, 2025
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D0759·Jun 2, 2025
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
- D0755·Jun 2, 2025
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D0695·Jun 2, 2025
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
- D0690·Jun 2, 2025
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Federal penalties
By year
- 20251 payment denial
- 202313 fines · $70K
Most recent events
- Jun 2, 2025Payment denial · 4 days · starting Sep 2, 2025
- Oct 10, 2023Fine · $4,587
- Oct 2, 2023Fine · $4,587
- Sep 25, 2023Fine · $4,587
- Sep 18, 2023Fine · $4,587
- Sep 11, 2023Fine · $4,587
Largest single fine on record: $13K.
Fire-safety citations
6 Life-Safety-Code citations on file. Most recent: Jun 2, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about Sunterra Springs Springfieldinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.