St Joseph Residence
495 Mammoth Rd, Manchester, NH, 03104
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Order the reportFederal Quality Data
Official records from CMS Care Compare — reported by the facility and audited by the Centers for Medicare & Medicaid Services. We present them unmodified. Refreshed June 2026.
CMS Star Ratings
Facility & Staffing
- Ownership
- Non profit - Church related
- Certified beds
- 22 · avg 21 residents/day
- Total nursing staff turnover
- 43.6% — near the New Hampshire averageNew Hampshire avg: 46.1% · National avg: 46.1% · per CMS Care Compare
- RN turnover
- 66.7% — higher than most New Hampshire nursing homesNew Hampshire avg: 42.5% · National avg: 43.3% · per CMS Care Compare
- Administrators who left
- 0 departed — near the New Hampshire averageNew Hampshire avg: 0.5 · National avg: 0.5 · per CMS Care Compare
Medicare certification
- CMS Certification Number
- 305088
- Certified beds
- 22 beds · avg 21 residents/day
- Ownership type
- Non profit - Church related
- Continuing-care community
- No
CMS Care Compare, processing date June 1, 2026
Ownership & operations
- Legal business name
- Saint Joseph Residence
CMS Care Compare, processing date June 1, 2026
Federal ownership record
Disclosed owners (9 on record)
- Holly Gauthier
Corporate Officer · since 2025
- Kelly Connors
Corporate Officer · since 2025
- Lorraine Aucoin
Corporate Officer · since 2025
- Suzanne Rivard
Corporate Officer · since 2025
- Therese Larochelle
Corporate Officer · since 2025
- Marlene j Makowski
Adp of The Snf · since 2025
+ 3 additional owners on the federal record.
Source: CMS Provider Enrollment data — SNF Enrollments + All Owners, as of May 2026.
Federal inspection record
Recent health-deficiency citations (most recent 8 of 11)
- D0880·Dec 23, 2025
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
- B0851·Dec 23, 2025
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
- F0725·Dec 23, 2025
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- D0883·Oct 31, 2024
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
- B0851·Oct 31, 2024
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
- D0692·Oct 31, 2024
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
- D0658·Oct 31, 2024
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
- E0943·Nov 8, 2023
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Fire-safety citations
14 Life-Safety-Code citations on file. Most recent: Dec 23, 2025. Fire-safety inspections cover building-level Life Safety Code compliance, separate from the resident-care health survey.
Source: CMS Provider Data Catalog — Health Deficiencies, Fire Safety Deficiencies, and Penalties datasets, snapshot Jun 1, 2026.
Facility background report
The entire federal paper trail on this facility, in one report.
We compile everything the government publishes about St Joseph Residenceinto one plain-English report: full inspection history with severity grades, every fine, staffing versus state averages, who really owns the facility, and how the owner's other facilities perform. Every fact cites its federal source.
Order the full background report — $249Where this information comes from
- Certification, capacity, ownership, star ratings, staffing, fines, deficiencies: CMS Care Compare, processing date June 1, 2026.
Data comes unaltered from the federal files. See every source we publish from.